Customer Journey Mapping

The vector stencils library "Scrum clipart" contains 93 icons.
Use this scrum clip art set to design your agile software development diagrams and infographics.
"Scrum is an iterative and incremental agile software development framework for managing product development. It ... enables teams to self-organize by encouraging physical co-location or close online collaboration of all team members, as well as daily face-to-face communication among all team members and disciplines in the project.
A key principle of scrum is its recognition that during production processes, the customers can change their minds about what they want and need (often called requirements volatility), and that unpredicted challenges cannot be easily addressed in a traditional predictive or planned manner. As such, scrum adopts an empirical approach — accepting that the problem cannot be fully understood or defined, focusing instead on maximizing the team's ability to deliver quickly, to respond to emerging requirements and to adapt to evolving technologies and changes in market conditions." [Scrum (software development). Wikipedia]
The icons sample "Design elements - Scrum clipart" is included in the Scrum solution from the Project Management area of ConceptDraw Solution Park.

The vector stencil library "Customer experience icons" contains 42 customer experience map icons.
Use it to design your customer experience maps with ConceptDraw DIAGRAM software.
Pictograms and clipart are used to illustrate the customer experience maps.
The vector stencils example "Design elements - Customer experience icons" is included in Customer Journey Mapping solution from Marketing area of ConceptDraw Solution Park.

The vector stencils library "Scrum people" contains 30 icons: scrum master, product owner, development team, etc.
Use this clipart set to design your agile software development diagrams and infographics with ConceptDraw PRO software.
"There are three core roles in the scrum framework. These core roles are those committed to the project in the scrum process — they are the ones producing the product (objective of the project). They represent the scrum team. ...
Product owner
The product owner represents the stakeholders and is the voice of the customer, who is accountable for ensuring that the team delivers value to the business. The product owner writes (or has the team write) customer-centric items (typically user stories), ranks and prioritizes them, and adds them to the product backlog. ...
Development team
The development team is responsible for delivering potentially shippable increments (PSIs) of product at the end of each sprint (the sprint goal). A team is made up of 3–9 individuals who do the actual work (analyse, design, develop, test, technical communication, document, etc.). Development teams are cross-functional, with all of the skills as a team necessary to create a product increment. The development team in scrum is self-organizing...
Scrum master
Scrum is facilitated by a scrum master, who is accountable for removing impediments to the ability of the team to deliver the product goals and deliverables. The scrum master is not a traditional team lead or project manager, but acts as a buffer between the team and any distracting influences. The scrum master ensures that the scrum process is used as intended. The scrum master helps ensure the team follows the agreed scrum processes, often facilitates key sessions, and encourages the team to improve." [Scrum (software development). Wikipedia]
The clip art sample "Design elements - Scrum people" is included in the Scrum solution from the Project Management area of ConceptDraw Solution Park.

The vector stencils library "Cafe people" contains 12 cafeteria clipart images: sitting at table and standing men and women, male and female cashiers.
Use this icon set to design your restaurant, bar, cafeteria and food court illustrations and infographics using the ConceptDraw PRO diagramming and vector drawing software.
"A cafeteria is a type of food service location in which there is little or no waiting staff table service, whether a restaurant or within an institution such as a large office building or school...
Instead of table service, there are food-serving counters/ stalls, either in a line or allowing arbitrary walking paths. Customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be quickly prepared. Alternatively, the patron is given a number and the item is brought to their table. For some food items and drinks, such as sodas, water, or the like, customers collect an empty container, pay at the check-out, and fill the container after the check-out. Free second servings are often allowed under this system." [en.wikipedia.org/ wiki/ Cafeteria]
The cafeteria clip art example "Design elements - Cafe people" is included in the Food Court solution from the Food and Beverages area of ConceptDraw Solution Park.