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Interactive Voice Response Network Diagram

IVR messaging system network diagram - Computer and Networks solution sample
ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw PRO diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

data flow diagram, DFD templates Data Flow Diagrams (DFD)

data flow diagram, DFD templates
Data Flow Diagrams solution extends ConceptDraw PRO software with templates, samples and libraries of vector stencils for drawing the data flow diagrams (DFD).

Cisco Multimedia, Voice, Phone. Cisco icons, shapes, stencils and symbols

Cisco Network Diagram. Design Elements - Cisco Multimedia, Voice, Phone (Win Mac)
The ConceptDraw vector stencils library Cisco Multimedia, Voice, Phone contains equipment symbols for drawing the computer network diagrams.
This interactive voice response (IVR) diagram sample shows the Voice over IP (VoIP) signalling protocol stack. It was designed on the base of the Wikimedia Commons file: Pvoip.gif. [commons.wikimedia.org/ wiki/ File:Pvoip.gif]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"A VoIP phone or IP phone uses Voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet, instead of the traditional public switched telephone network (PSTN).
Digital IP-based telephone service uses control protocols such as the Session Initiation Protocol (SIP), Skinny Client Control Protocol (SCCP) or various other proprietary protocols." [VoIP phone. Wikipedia]
The IVR diagram example "VoIP protocols" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, operator woman, operator man, drawing shapes, PC,
Used Solutions

entity-relationship diagram, ER-diagram, database ERD Entity-Relationship Diagram (ERD)

entity-relationship diagram, ER-diagram, database ERD
An Entity-Relationship Diagram (ERD) is a visual presentation of entities and relationships. That type of diagrams is often used in the semi-structured or unstructured data in databases and information systems. At first glance ERD is similar to a flowch

Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning, workflow diagram symbols, process flow diagram symbols
Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities.
How to Build a Flowchart
How to Build a Flowchart
This interactive voice response (IVR) diagram sample illustrates the IVR services.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web traffic, shopping bag, settings, send message, phone keypad, office building, money, mobile provider, mobile call, message, menu block, button, lock, info, dictaphone, voicemail, database, customer male, building, GIS,
Used Solutions

Network Topologies

Common Network Topologies Diagram
Network topology is a topological structure of computer network, which can be physical or logical. The physical topology depicts location of different computer network elements such as computers, cables and other devices. The logical topology visually displays network dataflows from one device to another. Sometimes network logical and physical topologies can be the same. ConceptDraw PRO diagramming and vector drawing software is powerful for drawing network maps and network topologies diagrams of any kinds and complexity thanks to the Computer Network Diagrams solution from the Computer and Networks area. ConceptDraw STORE proposes collection of network icons libraries and a lot of Network Topology Diagram examples, samples and templates which were created at ConceptDraw PRO software specially for Computer Network Diagrams solution. There are six basic types of the network topologies: Bus, Star, Ring, Mesh, Tree, Fully Connected. You can fast and easy design professional-looking diagram for each of them using the ConceptDraw PRO tools. There are plenty of web Visio-like diagramming software available. Web based diagrams software can be powerful, but sometimes it is essential to have desktop software. One of the most advanced diagrams tools like Visio for Mac OS is ConceptDraw PRO app.
Create Network Topology Diagram
Create Network Topology Diagram

Voice Actors

Voice Actors
ConceptDraw PRO extended with Interactive Voice Response Diagrams Solution is a powerful software which provides a set of helpful tools for designing IVR and VoIP diagrams and visual representing the voice actors on them.

What is IVR?

What is IVR
What is IVR? The Interactive voice response (IVR) is a popular and widely used technology which allows a computer to detect voice and keypad inputs, so it makes possible the interactions between computer and humans through the use of voice and dual-tone multi-frequency (DTMF) signals. For illustrating the logical and physical structure of IVR systems are used the IVR diagrams. ConceptDraw PRO software extended with Interactive Voice Response Diagrams solution allows you to make the IVR Diagrams quickly and easily.

Cisco Switches and Hubs. Cisco icons, shapes, stencils and symbols

Cisco Network Diagram. Design Elements - Cisco Switches and Hubs (Win Mac)
Cisco switches and hubs deliver the best performance, and often used as network solutions for small businesses, enterprises, data centers. Cisco switches are the core interconnect devices of each computer network. The numerous Cisco switches specifically designed for various applications. Network switches are separated for two types: fixed configuration and modular switches. The fixed configuration switches deprecate swapping or adding another module, and vice versa for modular switch.

Network VOIP. Computer and Network Examples

Network VOIP
Voice-over-Internet protocol (VoIP) is a protocol of the voice communications and multimedia sessions through the Internet or other packet-switched networks. VoIP systems use the data compression techniques, encapsulated in a data-packet stream over IP. They allows users to use regular telephone networks through any internet service provider and anywhere. VoIP is also called IP telephony, Internet telephony, Voice over broadband (VoBB). This example was created in ConceptDraw PRO using the Computer and Networks Area of ConceptDraw Solution Park and shows the VoIP Network.