Fishbone Diagram

This cause and effect diagram sample was redesigned from the Wikimedia Commons file: Fishbone BadCoffeeExample.jpg. [commons.wikimedia.org/ wiki/ File:Fishbone_ BadCoffeeExample.jpg]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
The fishbone diagram example "Bad coffee" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park.

"Causes in the diagram are often categorized, such as to the 6 M's ...
The 6 Ms (used in manufacturing industry):
(1) Machine (technology);
(2) Method (process);
(3) Material (Includes Raw Material, Consumables and Information.);
(4) Man Power (physical work)/ Mind Power (brain work): Kaizens, Suggestions;
(5) Measurement (Inspection);
(6) Milieu/ Mother Nature (Environment).
The original 6Ms used by the Toyota Production System have been expanded by some to include the following and are referred to as the 8Ms. However, this is not globally recognized. It has been suggested to return to the roots of the tools and to keep the teaching simple while recognizing the original intent; most programs do not address the 8Ms.
(7) Management/ Money Power;
(8) Maintenance." [Ishikawa diagram. Wikipedia]
This 8Ms Ishikawa diagram (manufacturing cause and effect diagram) template is included in the Fishbone Diagram solution from the Management area of ConceptDraw Solution Park.

This example was created on the base of the figure from the website of the Iowa State University Center for Excellence in Learning and Teaching.
"Fishbone.
What: The fishbone technique uses a visual organizer to identify the possible causes of a problem.
Benefits: This technique discourages partial or premature solutions and demonstrates the relative importance of, and interactions between, different parts of a problem.
How: On a broad sheet of paper, draw a long arrow horizontally across the middle of the page pointing to the right. Label the arrowhead with the title of the issue to be explained. This is the "backbone" of the "fish." Draw "spurs" from this "backbone" at about 45 degrees, one for every likely cause of the problem that the group can think of; and label each. Sub-spurs can represent subsidiary causes. The group considers each spur/ sub-spur, taking the simplest first, partly for clarity but also because a simple explanation may make more complex ones unnecessary. Ideally, the fishbone is redrawn so that position along the backbone reflects the relative importance of the different parts of the problem, with the most important at the head." [celt.iastate.edu/ creativity/ techniques.html]
The fishbone diagram example "Inability to meet project deadlines" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park.