Customer Journey Mapping

Customer Journey Mapping Solution for ConceptDraw DIAGRAM opens incredibly broad opportunities for marketing and business specialists, product managers, designers, engineers, and other people interested in business development, increasing the product’s audience, its success and users' demand, providing them with capabilities of customer journey mapping. The included diagramming and customer journey mapping tools, predesigned vector customer journey mapping icons and charts, consumer journey mapping connectors, user journey and customer mapping figures, customer experience map icons and touchpoint icons, quick-start templates and samples provide excellent conditions for the customer journey mapping process, for creating Customer Journey Map and Customer Experience Map.

Basic of Flowchart: Meaning and Symbols

Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw DIAGRAM diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful — you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw DIAGRAM. It is one of the main contender with the most similar features and capabilities.

How to Build a Flowchart

Cross-Functional Flowcharts

The Cross-Functional Flowcharts solution extends ConceptDraw DIAGRAM software with cross functional flowchart examples, samples, and libraries of cross functional flow chart vector design elements and CH-1 symbols for easy drawing professional-looking and illustrative Cross Functional Flowchart, Cross Functional Diagram, CH-1 Diagram, Process Flowchart, Deployment Flowchart, Opportunity Flowchart, Swimlane Process Mapping Diagram, or Visio Cross Functional Flowchart for planning and further analyzing, optimizing and improvement processes. The use of included pre-made cross functional flowchart template, opportunity flowchart template, and swimlane process map template, greatly easier designing your Cross-functional flowcharts.

Basic Diagramming Flowchart Software

Basic Diagramming <br>Flowchart Software *

ConceptDraw DIAGRAM is a powerful intelligent vector graphics tool for drawing flowcharts.

HelpDesk

How to Create a Cross-Functional Flowchart Using ConceptDraw Solution

A cross-functional process is a process that involves multiple divisions, each of which makes its part of the entire company workflow. For example product development, lead management, client orders processing – and other critical processes. Using a Cross-Functional flowchart is a clear way of showing each team member’s responsibilities and how processes get shared or transferred between different teams and departments. The Cross-Functional flowchart is a clear way to visualize the document flow in your organization. The ability to create Cross-functional diagrams is provided by the Cross-Functional Flowcharts solution.

Logistics Flow Charts

Logistics Flow Charts solution extends ConceptDraw DIAGRAM functionality with opportunities of powerful logistics management software. It provides large collection of predesigned vector logistic symbols, pictograms, objects and clipart to help you design with pleasure Logistics flow chart, Logistics process flow diagram, Inventory flow chart, Warehouse flowchart, Warehouse management flow chart, Inventory control flowchart, or any other Logistics diagram. Use this solution for logistics planning, to reflect logistics activities and processes of an enterprise or firm, to depict the company's supply chains, to demonstrate the ways of enhancing the economic stability on the market, to realize logistics reforms and effective products' promotion.

Work Order Process Flowchart. Business Process Mapping Examples

Work Order Process Flowchart. <br>Business Process Mapping Examples *

The business process is a set of actions or tasks which are undertaken by an organization for production some goods or services, they are then offered for the customers and are ordered by them. Process Flowcharts and Order Process Flowcharts are sufficiently prevalent, well known and actively used in variety of fields of life, business and science. They are constructed using the common standardized symbols, thus are clear and understandable for all. They help effectively represent the processes, determine the order in which the process activities happen, document the order processes, and also effectively analyze the processes with a goal to increase their efficiency. Create your own Process Flowcharts, Order Process Flowcharts, Cross-Functional Flow Charts representing the order processing steps using powerful drawing tools of ConceptDraw DIAGRAM software and variety of predesigned vector objects from the libraries of Business Process Mapping Solution from Business Processes area of ConceptDraw Solution Park.

Total Quality Management

The desire to encourage the production of competitive goods led to the establishment of new method of continuous quality improvement of all organizational processes, production and service. This method successfully launched in Japan and the USA was named Total Quality Management (TQM). Now, the TQM is a dynamically developed concept, a strategic approach to management that is based on manufacturing goods or services of the best quality among innovative counterparts from the point of view of consumers. The main idea of TQM is that the company should work not only on the product quality, but also on the quality of company's work, including the work of staff. The constant parallel improvement of product quality, quality of organization processes, level of qualification the personnel allow to achieve more rapid and effective business development. Mind Maps are effective in a field of quality management and allow to structure all key quality points on one page. This Mind Map designed in ConceptDraw MINDMAP software illustrates the well-known Total Quality Management (TQM) methodology.

Sales Flowcharts

The Sales Flowcharts solution lets you create and display sales process maps, sales process workflows, sales steps, the sales process, and anything else involving sales process management.

Social Media Flowchart Symbols

Social media is a popular view of mass communication which allows people, companies and organizations create, share, discover, modify, access, comment, discuss and exchange information through the Internet. Social Media Response solution for ConceptDraw DIAGRAM provides collection of 10 libraries with diversity of predesigned vector social media flowchart symbols for fast and easy creating interactive Social Media Flowcharts, Response Charts and Action Mind Maps.

Lean Manufacturing

Lean manufacturing or lean production is a concept of organization's management which is based on the constant effort to eliminate all kinds of losses. Lean manufacturing requires involvement of each employee in the process of business optimization and maximum customer orientation. ConceptDraw DIAGRAM diagramming and vector drawing software enhanced with Value Stream Mapping solution from the Quality area of ConceptDraw Solution Park is perfect for the lean manufacturing.

Social Media Response

The Social Media Response Solution is a combination of innovative tools, ready-made libraries objects, templates, and samples of Interactive Flow Charts of any complexity and the Action Mind Maps, which were developed with a goal to help all people related with a social media to boost their social media success fast and easy. This solution extends ConceptDraw DIAGRAM and ConceptDraw MINDMAP with the ability to draw interactive flow charts with action mind map templates, to help create an effective response to applicable social media mentions.

Flowchart Marketing Process. Flowchart Examples

Flowchart Marketing Process. <br>Flowchart Examples *

This sample shows the Flowchart that displays the layout and work flow of the cloud marketing platform. This diagram has a style of the marketing brochure. This style displays the central product that is related to the other issues. Using the ready-to-use predesigned objects, samples and templates from the Flowcharts Solution for ConceptDraw DIAGRAM you can create your own professional looking Flowchart Diagrams quick and easy.

How to Help Customers be More Productive

Presenting you with a drawing program which could really surprise you with their great functionality. Don't know how to start to draw Connector's improvement? Curious how should diagramming software work? Drawing programs involve a lot of things like designs in an illustrative way, creating an cherts, Tools to create high end graphics, create dashboards, using your data and many other technical aspects do it in a much professional and in a quick way.

HelpDesk

How to Create a Customer Journey Map?

Customer Journey Mapping Solution for ConceptDraw DIAGRAM provides a wide range of vector libraries, templates and sample drawings to support CJM activity helping marketers map and analyze relationships of the customer with a product, or services and organize effective communications between customer and seller in a visual manner, that will take a business to the next level.

What Is a Concept Map

What is a Concept Map and what software is effective for its design? A concept map or conceptual diagram is a diagram that depicts suggested relationships between concepts. As for effective software - we suggest you to pay attention for the ConceptDraw DIAGRAM diagramming and vector drawing software. Extended with Concept Maps Solution from the "Diagrams" Area it is a real godsend for you.

Business Process Mapping

The Business Process Mapping solution has a collection of vector graphic libraries, pre-made templates, and examples of the business process maps. They are useful for many business specialists including economists, politicians, analysts, and other economic experts, officials and state managers for making the unique and professionally looking drawings. Use it to create an effective Business process map, SIPOC diagram, Swim lanes flowchart and clearly define the necessary business processes due to their inputs and outputs.

What is a Cross Functional Flow Chart?

For those who want to know what is a cross functional flowchart and how to draw it, we preared a special library and professional looking templates. Take all the advantage of your drawing software to learn and create such a well-designed flowcharts. Watch the HowTo video to learn more.

Marketing Diagrams

Marketing Diagrams solution extends ConceptDraw DIAGRAM diagramming software with abundance of samples, templates and vector design elements intended for easy graphical visualization and drawing different types of Marketing diagrams and graphs, including Branding Strategies Diagram, Five Forces Model Diagram, Decision Tree Diagram, Puzzle Diagram, Step Diagram, Process Chart, Strategy Map, Funnel Diagram, Value Chain Diagram, Ladder of Customer Loyalty Diagram, Leaky Bucket Diagram, Promotional Mix Diagram, Service-Goods Continuum Diagram, Six Markets Model Diagram, Sources of Customer Satisfaction Diagram, etc. Analyze effectively the marketing activity of your company and apply the optimal marketing methods with ConceptDraw DIAGRAM software.

Cisco Network Objects in ConceptDraw DIAGRAM

ConceptDraw DIAGRAM is the only application on the Macintosh platform, supplied with a comprehensive Cisco icon set. For graphic solutions that support Windows, only Microsoft Visio has a library of Cisco shapes. ConceptDraw DIAGRAM is a valuable option to many network professionals that use Macintosh computers or work in a combined Mac and PC environment.