"A call centre or call center is a centralised office used for the purpose of receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outbound call centers are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. In addition to a call centre, collective handling of letter, fax, live support software,social media and e-mail at one location is known as a contact centre.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
A call centre is operated through an extensive open workspace for call centre agents, with work stations that include a computer for each agent, a telephone set or headset connected to a telecom switch, and one or more supervisor stations. It can be independently operated or networked with additional centres, often linked to a corporate computer network, including mainframes, microcomputers and LANs. Increasingly, the voice and data pathways into the centre are linked through a set of new technologies called computer telephony integration (CTI)." [Call centre. Wikipedia]
This call center network diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Telecommunication Network Diagrams
Telecommunication Network Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates, and great collection of vector stencils to help the specialists in a field of networks and telecommunications, as well as other users to create Computer systems networking and Telecommunication network diagrams for various fields, to organize the work of call centers, to design the GPRS networks and GPS navigational systems, mobile, satellite and hybrid communication networks, to construct the mobile TV networks and wireless broadband networks.
The vector stencils library "Telecommunication networks" contains 32 clipart images of telecommunication network devices and equipment for drawing telecom network diagrams.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals.
The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal.
Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space." [Telecommunications network. Wikipedia]
The clip art example "Telecommunication networks - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Telecommunications Network
How to draw Telecommunications Network Diagram quick, easy and effective? ConceptDraw DIAGRAM offers the unique Telecommunication Network Diagrams Solution from the Computer and Networks Area which will help you."A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals. The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal. Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space. Examples of telecommunications networks are: computer networks, Internet, telephone network, global Telex network, aeronautical ACARS network." [Telecommunications network. Wikipedia]
The example "Design elements - Telecommunication networks" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The example "Design elements - Telecommunication networks" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
"A telecommunications network is a collection of terminal nodes, links and any intermediate nodes which are connected so as to enable telecommunication between the terminals. The transmission links connect the nodes together. The nodes use circuit switching, message switching or packet switching to pass the signal through the correct links and nodes to reach the correct destination terminal. Each terminal in the network usually has a unique address so messages or connections can be routed to the correct recipients. The collection of addresses in the network is called the address space. Examples of telecommunications networks are: computer networks, Internet, telephone network, global Telex network, aeronautical ACARS network." [Telecommunications network. Wikipedia]
The example "Design elements - Telecommunication networks" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
The example "Design elements - Telecommunication networks" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Telecommunication Network Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Remote Presentation for Skype
This solution extends ConceptDraw MINDMAP software with the ability to collaborate via Skype.
Electric Visual
ConceptDraw DIAGRAM diagramming and vector drawing software offers the Electric and Telecom Plans Solution from the Building Plans Area which provides the extensive tools for drawing attractive Electric Visual plans.SWOT and TOWS Matrix Diagrams
SWOT and TOWS Matrix Diagrams solution extends ConceptDraw DIAGRAM and ConceptDraw MINDMAP software with features, templates, samples and libraries of vector stencils for drawing SWOT and TOWS analysis matrices and mind maps.
School and Training Plans
School and Training Plans solution enhances ConceptDraw DIAGRAM functionality with extensive drawing tools, numerous samples and examples, templates and libraries of classroom design elements for quick and professional drawing the School and Training plans, School Floor plans, Classroom Layout, Classroom Seating chart, Lecture Room plans of any complexity. Each offered classroom seating chart template is a real help for builders, designers, engineers, constructors, as well as teaching personnel and other teaching-related people in drawing Classroom Seating charts and Training Room layouts with ConceptDraw DIAGRAM classroom seating chart maker.
Physics
Physics solution extends ConceptDraw DIAGRAM software with templates, samples and libraries of vector stencils for drawing the physical illustrations, diagrams and charts.
Interior Design. School Layout — Design Elements
The correct and thorough planning of design, lighting and furniture arrangement is especially important for the school and training premises. The observance of established technical standards and recommendations when planning, construction or repair the classrooms and training offices is essential for the saving the health of pupils and students. ConceptDraw DIAGRAM diagramming and vector drawing software provides you with powerful drawing tools allowing to concentrate your attention on the comfort of pupils, on the recommendations, on the defined norms and other important details, not caring about how to display your planning ideas on the screen and eventually on the paper. The School and Training Plans solution from the Building Plans area of ConceptDraw Solution Park provides a lot of useful examples, samples, templates and vector design elements of school furniture and equipment. All they make ConceptDraw DIAGRAM a powerful interior design software, the best suited for development the plans of equipment layout at school or training office.Sales Flowcharts
The Sales Flowcharts solution lets you create and display sales process maps, sales process workflows, sales steps, the sales process, and anything else involving sales process management.
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