Total Quality Management with ConceptDraw

This cause-and-effect diagram example was redesigned from the Wikimedia Commons file: Ishikawa Fishbone Diagram.svg. [commons.wikimedia.org/ wiki/ File:Ishikawa_ Fishbone_ Diagram.svg]
"Ishikawa diagrams (also called fishbone diagrams, herringbone diagrams, cause-and-effect diagrams, or Fishikawa) are causal diagrams created by Kaoru Ishikawa (1968) that show the causes of a specific event. Common uses of the Ishikawa diagram are product design and quality defect prevention to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify these sources of variation. The categories typically include
- People: Anyone involved with the process
- Methods: How the process is performed and the specific requirements for doing it, such as policies, procedures, rules, regulations and laws
- Machines: Any equipment, computers, tools, etc. required to accomplish the job
- Materials: Raw materials, parts, pens, paper, etc. used to produce the final product
- Measurements: Data generated from the process that are used to evaluate its quality
- Environment: The conditions, such as location, time, temperature, and culture in which the process operates" [Ishikawa diagram. Wikipedia]
The example "Ishikawa fishbone diagram" was created using the ConceptDraw PRO software extended with the Seven Basic Tools of Quality solution from the Quality area of ConceptDraw Solution Park.

The vector stencils library "Cause-and-effect diagram" contains 13 elements of fishbone diagram.
Use it to design your Ishikawa diagrams with ConceptDraw PRO diagramming and vector drawing software.
"Ishikawa diagrams (also called fishbone diagrams, herringbone diagrams, cause-and-effect diagrams, or Fishikawa) are causal diagrams created by Kaoru Ishikawa (1968) that show the causes of a specific event. Common uses of the Ishikawa diagram are product design and quality defect prevention to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify these sources of variation. ...
The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control." [Ishikawa diagram. Wikipedia]
The example of fishbone diagram shapes "Design elements - Cause-and-effect diagram" is included in the Seven Basic Tools of Quality solution from the Quality area of ConceptDraw Solution Park.

This check sheet example was redesigned from the Wikimedia Commons file: Check sheet for motor assembly.svg. [commons.wikimedia.org/ wiki/ File:Check_ sheet_ for_ motor_ assembly.svg]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"The check sheet is a form (document) used to collect data in real time at the location where the data is generated. The data it captures can be quantitative or qualitative. When the information is quantitative, the check sheet is sometimes called a tally sheet.
The check sheet is one of the so-called Seven Basic Tools of Quality Control. ...
Kaoru Ishikawa identified five uses for check sheets in quality control:
- To check the shape of the probability distribution of a process
- To quantify defects by type
- To quantify defects by location
- To quantify defects by cause (machine, worker)
- To keep track of the completion of steps in a multistep procedure (in other words, as a checklist)" [. Wikipedia]
The example "Check sheet for motor assembly" was created using the ConceptDraw PRO software extended with the Seven Basic Tools of Quality solution from the Quality area of ConceptDraw Solution Park.