Quality Management
Quality management is what most of the managers, who are responsible for the product development and production, should know. It ensures that some particular product (or service, or even an organization) is consistent. Quality management has four main components, which are quality planning, quality improvement, quality assurance and quality control. Being focused not only on either product or service quality but also on the available means to achieve it, quality management uses both quality assurance and control of the processes and products in order to achieve the needed quality.Sales Process Management
Sales process management is a business discipline which focuses on the development and practical application of various sales techniques, and on the management of sales operations of the company.It is effective to use professional software for the sales process management. ConceptDraw DIAGRAM diagramming and vector drawing software extended with Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park is the best choice.
Use this house of quality template to design your house of quality diagrams and quality function deployment matrices.
The HOQ template "QFD matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
SWOT Analysis Software: Comprehensive Guide
SWOT analysis is a powerful tool that helps the business professionals to identify the positives and negatives within an organization and in an external environment. TOWS is a variation of SWOT analysis, more focused on external factors and action planning. The correct and full awareness of the situation is important for strategic planning, as well as for decision making and coordination the company's resources and information capabilities of the competitive environment. SWOT and TOWS Matrix Diagrams solution included to ConceptDraw Solution Park makes the ConceptDraw DIAGRAM a powerful SWOT Analysis software and provides a lot of advantages. First of all note the set of ready-made templates that help to identify the Strengths, Weaknesses, Opportunities, and Threats the most quickly and effectively, and the choice of outputs to present the analysis results as SWOT or TOWS matrix. The well-designed SWOT matrix samples and examples included to SWOT and TOWS Matrix Diagrams solution illustrate the results you can achieve using it and also can be used as a good start for your own matrices.Matrices
ConceptDraw DIAGRAM extended with Matrices Solution from the Marketing Area of ConceptDraw Solution Park is a powerful software for drawing various types of Marketing Matrices: Ansoff Matrix, BCG Matrix, Deployment Chart, Feature Comparison Chart, Competitive Strategies Matrix, Flow Process Chart, Porter's Value Chain Diagram, Positioning Map, and many others.QFD | Quality Function Deployment Diagram
Having both mentioned tools anyone can make all the needed thematic drawings, such as the QFD diagrams and other HOQ ones, such as the HOQ matrices. Having the House of Quality solution downloaded from the ConceptDraw STORE application means having all the needed tools for creating the House of Quality drawings either using the design elements from one of two stencil libraries, such as a “House of Quality Symbols” one, or by having the pre-made templates as the drafts for creating the unique matrices and diagrams.Product Planning
Any product planning matrix can be also named as the house of quality. Being a matrix that can organize all the needed customer requirements as well as the product design ones into some particular structure and analyze the interactions between such requirements, a product planning matrix can be created with the help of ConceptDraw DIAGRAM diagramming and drawing software with the help of the House of Quality solution that is the one which contains all the needed tools, such as the design elements and the pre-made templates to complete the drawing within a short period of time.This house of quality sample illustrates correlation matrix.
It was designed on the base of the figure 3-5 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"After drafting the relationship matrix, it is evaluated for any empty row or column. An empty row indicates that a customer voice is not being addressed by any technical descriptors. Thus, the customer expectation is not being met. Any blank column indicates that the technical requirement is unnecessary, as it does not address any VOC.
The roof of the house of quality, expressed as correlation matrix, is used to identify any interrelationships between the technical descriptors (Figure 3-5). Symbols are used to describe the strength of the interrelationships. Symbols generally preferred are:
- A ‘solid circle’ represents a strong positive relationship.
- A ‘circle’ represents a positive relationship.
- An ‘X’ represents a negative relationship.
- An ‘asterisk’ represents a strong negative relationship." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.7.html]
The HOQ example "House of Quality - correlation matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
It was designed on the base of the figure 3-5 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"After drafting the relationship matrix, it is evaluated for any empty row or column. An empty row indicates that a customer voice is not being addressed by any technical descriptors. Thus, the customer expectation is not being met. Any blank column indicates that the technical requirement is unnecessary, as it does not address any VOC.
The roof of the house of quality, expressed as correlation matrix, is used to identify any interrelationships between the technical descriptors (Figure 3-5). Symbols are used to describe the strength of the interrelationships. Symbols generally preferred are:
- A ‘solid circle’ represents a strong positive relationship.
- A ‘circle’ represents a positive relationship.
- An ‘X’ represents a negative relationship.
- An ‘asterisk’ represents a strong negative relationship." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.7.html]
The HOQ example "House of Quality - correlation matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
This template of house of quality of a handlebar stem in a bicycle was designed on the base of the figure 3-2 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced
Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"Building a House of Quality
Quality function deployment starts with a list of goals/ objectives. This list is often referred as the WHATs that a customer needs or expects in a particular product. This list of primary customer requirements is usually vague and very general in nature. Further definition is accomplished by defining a new, more detailed list of secondary customer requirements needed to support the primary customer requirements. In other words, a primary customer requirement may encompass numerous secondary customer requirements.
Let us consider the development process of designing a handlebar stem for a bicycle.
Let us assume that there are two primary customer requirements, viz. aesthetics and performance. The secondary customer requirements under aesthetics are affordable cost, aerodynamic look, proper finish, and corrosion resistance. The secondary customer requirements under performance are light weight, strength, and durability. This is illustrated in the QFD or House of Quality diagram (Figure 3-2)." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.4.html ]
The diagram template "HOQ of a handlebar stem in a bicycle" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"Building a House of Quality
Quality function deployment starts with a list of goals/ objectives. This list is often referred as the WHATs that a customer needs or expects in a particular product. This list of primary customer requirements is usually vague and very general in nature. Further definition is accomplished by defining a new, more detailed list of secondary customer requirements needed to support the primary customer requirements. In other words, a primary customer requirement may encompass numerous secondary customer requirements.
Let us consider the development process of designing a handlebar stem for a bicycle.
Let us assume that there are two primary customer requirements, viz. aesthetics and performance. The secondary customer requirements under aesthetics are affordable cost, aerodynamic look, proper finish, and corrosion resistance. The secondary customer requirements under performance are light weight, strength, and durability. This is illustrated in the QFD or House of Quality diagram (Figure 3-2)." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.4.html ]
The diagram template "HOQ of a handlebar stem in a bicycle" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
House of Quality
The output of the house of quality can be a matrix that can be created with the help of both ConceptDraw DIAGRAM and ConceptDraw STORE applications. Both of them can be always downloaded from this site and used for creating the HOQ diagrams and HOQ matrices. Having the House of Quality solution from the ConceptDraw STORE application might result in great looking drawings as it offers two stencil libraries to use the design elements from.Flowchart Marketing Process. Flowchart Examples
This sample shows the Flowchart that displays the layout and work flow of the cloud marketing platform. This diagram has a style of the marketing brochure. This style displays the central product that is related to the other issues. Using the ready-to-use predesigned objects, samples and templates from the Flowcharts Solution for ConceptDraw DIAGRAM you can create your own professional looking Flowchart Diagrams quick and easy.Deployment Chart Software
ConceptDraw DIAGRAM extended with Matrices solution from the Marketing area of ConceptDraw Solution Park is the best Deployment Chart Software. The Matrices solution offers you the useful tools for creating Deployment Charts in just minutes. The Deployment Charts designed with ConceptDraw DIAGRAM are vector graphic documents and are available for reviewing, modifying, converting to a variety of formats (image, HTML, PDF file, MS PowerPoint Presentation, Adobe Flash or MS Visio XML), printing and send via e-mail in one moment.House of Quality
House of Quality solution extends the ConceptDraw DIAGRAM software with powerful drawing tools, numerous specific samples and examples, and set of vector design elements of House of Quality shapes and symbols, which will help you in application the Quality function deployment (QFD) methodology and in easy creation the House of Quality Matrices intended for satisfaction the consumers’ desires and requirements, for representing them in a visual way and then transformation into the targets and technical requirements to be followed for development the best products.
The vector stencils library "HOQ symbols" contains 42 house of quality pictograms.
Use these symbols to design your HOQ matrices and quality function deployment (QFD) diagrams with ConceptDraw PRO software.
The pictograms example "Design elements - HOQ symbols" is included in House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
Use these symbols to design your HOQ matrices and quality function deployment (QFD) diagrams with ConceptDraw PRO software.
The pictograms example "Design elements - HOQ symbols" is included in House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
Competitor Analysis
Competitor analysis is a first and obligatory step in elaboration the proper corporate marketing strategy and creating sustainable competitive advantage. Use powerful opportunities of numerous solutions from ConceptDraw Solution Park for designing illustrative diagrams, charts, matrices which are necessary for effective competitor analysis.Growth-Share Matrix Software
Growth-Share Matrix Software - ConceptDraw DIAGRAM is a powerful diagramming and vector drawing software for creating professional looking Growth–Share Matrices. For simple and quick creating the Growth–Share Matrix ConceptDraw DIAGRAM offers the Matrices Solution from the Marketing Area of ConceptDraw Solution Park. The Matrices Solution also provides a wide variety of templates and samples that will help you to create the Matrix diagrams of any difficulty.HelpDesk
How to Create a House of Quality Diagram
The House of Quality diagram is a part of quality function deployment method (QFD) designed by Japanese planning specialists to help turn customer requirements (voice of the customer) into technical features of a final product. The House of Quality solution for ConceptDraw DIAGRAM is a tool for designing HOQ diagrams. There are 2 libraries containing 54 vector stencils you can use to create House of Quality diagrams of any type.How to Create a PowerPoint Presentation from a SWOT Analysis Mindmap
You can use SWOT analysis PowerPoint presentation to represent strengths, weakness, opportunities, and threats involved in your SWOT matrix.Basic Flowchart Examples
ConceptDraw DIAGRAM is a business flowchart software includes the wide flowchart examples package.BCG Matrix
The growth–share matrix (BCG Matrix) was created by Bruce D. Henderson for the Boston Consulting Group in 1970 to help corporations to analyze their business units and to help the company allocate resources. How is it easy design the BCG Matrices in ConceptDraw DIAGRAM diagramming and vector drawing software supplied with unique Matrices Solution from the Marketing Area of ConceptDraw Solution Park.- Quality function deployment chart | Deployment Chart Software
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