ATM Sequence diagram

This example of automated teller machine (ATM) UML sequence diagram was created on the base of figure 5 "Sequence diagram" on the webpage "Message Sequence Charts and their Ilk" from the website of the University of California Irvine (UCI) Donald Bren School of Information and Computer Sciences.
"A UML sequence diagram or SD is similar to an MSC but written with a different notation. Presumably the same semantic issues arise, but possibly not since UML semantics are not well-defined. An example is shown in Figure 5.
The timelines are dotted rather than solid, and the name of the component is inside a box at the head of each timeline. The narrow rectangles apparently show when a component is active (unsure precisely what "active" means). An X on a timeline indicates that the component ceases to exist in some sense (unsure precisely how this is meant also). In the example, the Bank timeline has an X simply as an example (presumably the Bank does continue to exist)."
[www.ics.uci.edu/ ~alspaugh/ cls/ shr/ msc.html]
This example of bank ATM sequence diagram was created using the ConceptDraw PRO diagramming and vector drawing software extended with the ATM UML Diagrams solution from the Software Development area of ConceptDraw Solution Park.

The vector stencils library "UML sequence diagrams" contains 50 symbols for the ConceptDraw PRO diagramming and vector drawing software.
"Sequence diagram ... building blocks.
If the lifeline is that of an object, it demonstrates a role. Note that leaving the instance name blank can represent anonymous and unnamed instances.
Messages, written with horizontal arrows with the message name written above them, display interaction. Solid arrow heads represent synchronous calls, open arrow heads represent asynchronous messages, and dashed lines represent reply messages. If a caller sends a synchronous message, it must wait until the message is done, such as invoking a subroutine. If a caller sends an asynchronous message, it can continue processing and doesn’t have to wait for a response. Asynchronous calls are present in multithreaded applications and in message-oriented middleware. Activation boxes, or method-call boxes, are opaque rectangles drawn on top of lifelines to represent that processes are being performed in response to the message (ExecutionSpecifications in UML).
Objects calling methods on themselves use messages and add new activation boxes on top of any others to indicate a further level of processing.
When an object is destroyed (removed from memory), an X is drawn on top of the lifeline, and the dashed line ceases to be drawn below it (this is not the case in the first example though). It should be the result of a message, either from the object itself, or another.
A message sent from outside the diagram can be represented by a message originating from a filled-in circle (found message in UML) or from a border of the sequence diagram (gate in UML)." [Sequence diagram. Wikipedia]
The example "Design elements - UML sequence diagrams" is included in the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.

"Sequence diagram is the most common kind of interaction diagram, which focuses on the message interchange between a number of lifelines.
Sequence diagram describes an interaction by focusing on the sequence of messages that are exchanged, along with their corresponding occurrence specifications on the lifelines.
The following nodes and edges are typically drawn in a UML sequence diagram: lifeline, execution specification, message, combined fragment, interaction use, state invariant, continuation, destruction occurrence." [uml-diagrams.org/ sequence-diagrams.html]
The template "UML sequence diagram" for the ConceptDraw PRO diagramming and vector drawing software is included in the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ software-uml

"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML sequence diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.