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This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR systems architecture" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, phone, performance monitoring, note, microphone, megaphone, headphones, ethernet port, drawing shapes, desktop phone, computer file, cloud network, LAN servers, 4 rackmount servers,
The vector stencils library "Education callouts" contains 24 shapes of callouts, speech balloons, arrows, braces and brackets.
Use it to design your education infograms.
"Speech balloons (also speech bubbles, dialogue balloons or word balloons) are a graphic convention used most commonly in comic books, comic strips and cartoons to allow words (and much less often, pictures) to be understood as representing the speech or thoughts of a given character in the comic. There is often a formal distinction between the balloon that indicates thoughts and the one that indicates words spoken aloud: the balloon that conveys subjective thoughts is often referred to as a thought bubble." [Speech balloon. Wikipedia]
The shapes example "Design elements - Education callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Education Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Callouts, speech balloons, arrows, braces, brackets
Callouts, speech balloons, arrows, braces, brackets, square brackets callout, brackets, round brackets callout, parentheses, oval callout, circle callout, callout with divider, callout, braces callout, curly brackets, squiggly brackets, balloon callout, arrow up callout, arrow right callout, arrow left callout, arrow down callout,
HelpDesk

How to Diagram Sentences in ConceptDraw PRO

Diagramming sentences is a playful, fun way to learning English Grammer. Sentences can be very complex, and can contain many different parts of speech which implicate many different grammatical rules. Diagramming sentences will help you to make sure every parts of your sentence are grammatically correct, and provides you with more comprehensive understanding of the English Language. A Sentence Diagram displays the parts of a sentence as a diagram in order to show the relationship of words and groups of words within the sentence. Sentence Diagram shows the relationship between the proposal of its parts. This is a good way to teach grammar! Sentence Diagram helps to make the writing more coherent as well as more interesting to read. ConceptDraw PRO allows you to create clear sentence diagrams using the special templates and vector stencils library.
The vector stencils library "Callout blocks" contains 31 callouts, speech balloons and brackets for creating marketing infograms.
"In publishing, a call-out or callout is a short string of text connected by a line, arrow, or similar graphic to a feature of an illustration or technical drawing, and giving information about that feature. The term is also used to describe a short piece of text set in larger type than the rest of the page and intended to attract attention.
A similar device in word processing is a special text box with or without a small "tail" that can be pointed to different locations on a document." [Callout. Wikipedia]
The shapes example "Design elements - Callout blocks" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Marketing Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Callouts, speech balloons and brackets
Callouts, speech balloons and brackets, square brackets callout, brackets, round brackets callout, parentheses, ribbon arrow callout, oval callout, circle callout, callout with divider, callout, braces callout, curly brackets, squiggly brackets, balloon callout, arrowed callout, ribbon callout, arrow up callout, arrow right callout, arrow left callout, arrow down callout,
The vector stencils library "Management callouts" contains 30 callouts, speech balloons, arrows, braces, brackets.
Use it to create your management infograms.
The infographic shapes example "Design elements - Management callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Management Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Callouts, speech balloons, arrows, braces, brackets
Callouts, speech balloons, arrows, braces, brackets, square brackets callout, brackets, speech balloon, callout, rounded rectangle speech balloon, rounded rectangle calout, round brackets callout, parentheses, ribbon strip with notched edges, ribbon callout, pointed up text block, circle callout, circle speech balloon, circle callout, callout with divider, callout strip, braces callout, curly brackets, squiggly brackets, arrow up callout, arrow text block, arrow right callout, arrow left callout, arrow down callout,
This bar graph sample shows the number of speakers for the most spoken languages of the world.
"In the philosophy of language, a natural language (or ordinary language) is any language which arises in an unpremeditated fashion as the result of the innate facility for language possessed by the human intellect. A natural language is typically used for communication, and may be spoken, signed, or written. Natural language is distinguished from constructed languages and formal languages such as computer-programming languages or the "languages" used in the study of formal logic, especially mathematical logic. ... Though the exact definition varies between scholars, natural language can broadly be defined in contrast on the one hand to artificial or constructed languages, computer programming languages like Python and international auxiliary languages like Esperanto, and on the other hand to other communication systems in nature, such as the waggle dance of bees. Although there are a variety of natural languages, any cognitively normal human infant is able to learn any natural language. By comparing the different natural languages, scholars hope to learn something about the nature of human intelligence and the innate biases and constraints that shape natural language, which are sometimes called universal grammar. The term "natural language" refers only a language that has developed naturally, and hence to actual speech, rather than prescribed speech. Hence, unstandardized speech (such as African American Vernacular English) is natural, whereas standardized speech such as Standard American English, which is in part prescribed, is somewhat artificial." [Natural language. Wikipedia]
The horizontal bar chart example "The most spoken languages of the world" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Bar Graphs solution from the Graphs and Charts area of ConceptDraw Solution Park.
Horizontal bar graph
Horizontal bar graph, horizontal bar chart, horizontal bar graph, Zimbabwe, Venezuela, United States, USA, United Kingdom, Great Britain, UK, United Arab Emirates, UAE, Ukraine, Taiwan, ROC, Republic of China, Syria, Spain, South Africa, Singapore, Saudi Arabia, Russia, Palestine, Palau, Pakistan, New Zealand, Mozambique, Mexico, Lebanon, Kuwait, Kazakhstan, Jordan, Japan, Iraq, Iran, India, Hong Kong, Egypt, Colombia, China, Canada, Brazil, Belarus, Bangladesh, Australia, Angola,
The vector stencils library "Business people" contains 36 business people icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Business people" is included in the Business and Finance solution from the Illustration area of ConceptDraw Solution Park.
Board of directors
Board of directors, board of directors,
Negotiations
Negotiations, negotiations,
Business report
Business report, business report,
Conference
Conference, conference,
Speech
Speech, speech,
Round-table discussion
Round-table discussion, round-table discussion,
Presentation
Presentation, presentation,
Business meeting
Business meeting, business meeting,
International connections
International connections, international connections,
Staff
Staff, department, staff,
Business team
Business team, business team,
Business link
Business link, business link,
Hierarchy
Hierarchy, hierarchy,
Employee male
Employee male, employee male,
Employee female
Employee female, employee female,
Manager
Manager, manager,
Shareholder
Shareholder, shareholder, stakeholder,
Customer
Customer, customer,
Leader
Leader, leader,
Investor
Investor, investor,
Boss chair
Boss chair, boss chair,
Partners
Partners, partners,
Organization
Organization, organization, cooperation,
Team work
Team work, team work,
Salary allocation
Salary allocation, salary allocation,
HR management
HR management, hr management,
Employed worker
Employed worker, employed worker,
Underloaded resource
Underloaded resource, underloaded resource,
Overdriven resource
Overdriven resource, overdriven resource,
Human resource
Human resource, human resource,
Available resource
Available resource, available resource,
Job vacancy
Job vacancy, job vacancy,
Staff search
Staff search, staff search,
Interview
Interview, interview,
Business man
Business man, business man,
Rally
Rally, rally,
The vector stencils library "Business people" contains 36 businessperson icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
"A businessperson is someone involved in business, where in particular undertaking of activities, commercial or industrial, for the purpose of generating cash flow, sales, and revenue utilizing a combination of human, financial, intellectual and physical capital that further fuels economic development anilnd growth." [Businessperson. Wikipedia]
The businessperson icon set example "Design elements - Business people" is included in the Business and Finance solution from Illustration area of ConceptDraw Solution Park.
Icon set
Icon set, underloaded resource, team work, staff search, speech, shareholder, stakeholder, salary allocation, round-table discussion, rally, presentation, partners, overdriven resource, organization, cooperation, negotiations, manager, leader, job vacancy, investor, interview, international connections, human resource, hr management, hierarchy, employee male, employee female, employed worker, department, staff, customer, conference, business team, business report, business meeting, business man, business link, boss chair, board of directors, available resource,

circle-spoke diagram, marketing diagrams Circle-Spoke Diagrams

circle-spoke diagram, marketing diagrams
Examples of subject areas that are well suited to this approach are marketing, business, products promotion, process modeling, market, resource, time, and cost analysis. Circle-Spoke Diagrams are successfully used in presentations, conferences, management documents, magazines, reportages, reviews, reports, TV, and social media.
The vector stencils library "Management titled callouts" contains 20 divided rectangle callouts, rounded rectangle callouts, circle callouts, speech balloons, arrow callouts.
Use it to create your management infograms.
The infographic shapes example "Design elements - Management titled callouts" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Management Infographics solition from the area "Business Infographics" in ConceptDraw Solution Park.
Titled callout blocks
Titled callout blocks, rounded rectangle callout, ribbon arrow callout, rectangle callout, speech balloon, rectangle callout, circle callout, callout with divider, callout, balloon callout, arrowed callout, ribbon callout, arrowed callout, arrow right callout, arrow callout,

Total Quality Management Value

The Total quality management (TQM) is an enterprise-wide method of continuous quality improvement of all organizational processes, including the enhancement of ability to deliver high-quality products and services to the customers. The TQM includes eight main elements, which have great value: customer-focused, process-centered, total employee involvement, integrated system, continual improvement, strategic and systematic approach, fact-based decision making, communications. ConceptDraw PRO diagramming and vector drawing software offers the Total Quality Management Diagram solution with effective drawing tools, predesigned vector elements, samples and templates that help easy design the Total Quality Management diagrams, TQM flowcharts and Mind Maps widely used in quality management projects to visualize the business processes and industrial processes for your organization, to demonstrate the quality control step-by-step in a visual manner, to compare visually the ideal and real stages of processes.
The vector clipart library "Presentation design elements" contains 45 presentation symbols and arrows which you can easy use in your slides and illustrations.
"A presentation is the process of presenting a topic to an audience. It is typically a demonstration, lecture, or speech meant to inform, persuade, or build good will. ... the use of visuals reduced meeting times... audiences believe presenters who use visuals are more professional and credible than presenters who merely speak. ... meetings and presentations reinforced with visuals help participants reach decisions and consensus more quickly." [Presentation. Wikipedia]
The clip art example "Presentation design elements - Vector clipart library" was created in the ConceptDraw PRO diagramming and vector drawing software using the Presentation Clipart solution from the Illustration area of ConceptDraw Solution Park.
Advance Direction Sign
Advance Direction Sign, presentation,
Circuit
Circuit,
Growth
Growth,
Master Link
Master Link,
Comparison
Comparison,
Plus
Plus,
Minus
Minus,
Multiplication
Multiplication,
Division
Division,
Loupe
Loupe,
Plus sign
Plus sign,
Minus sign
Minus sign,
Pros and Cons
Pros and Cons,
Balance Lever
Balance Lever,
Balance
Balance,
Scientific Research
Scientific Research,
Business People
Business People,
Hand
Hand,
Financial Growth
Financial Growth,
Wallet
Wallet,
Increase
Increase,
Decrease
Decrease,
Clock
Clock,
Mechanism
Mechanism,
Interaction
Interaction,
Small Company
Small Company,
Big Company
Big Company,
Company Expansion
Company Expansion,
Foreign Market Entry
Foreign Market Entry,
Time
Time,
Close Cooperation
Close Cooperation,
Company
Company,
Company Merger
Company Merger,
Company Extension
Company Extension,
Foreign Market Penetration
Foreign Market Penetration,
Business Relations
Business Relations,
Profits
Profits,
Frame 1
Frame 1,
Frame 2
Frame 2,
Background 1
Background 1,
Background 2
Background 2,
Background 3
Background 3,
Background 4
Background 4,
Background 5
Background 5,
Title block
Title block,

IVR

ConceptDraw PRO is a powerful diagramming and vector drawing software. Now, supplied with Interactive Voice Response Diagrams solution from the Computer and Networks area, ConceptDraw PRO became ideal for construction the IVR diagrams.
The vector stencils library "Gestures" contains 21 clipart images of gestures for drawing illustrations.
"A gesture is a form of non-verbal communication or non-vocal communication in which visible bodily actions communicate particular messages, either in place of, or in conjunction with, speech. Gestures include movement of the hands, face, or other parts of the body. Gestures differ from physical non-verbal communication that does not communicate specific messages, such as purely expressive displays, proxemics, or displays of joint attention. Gestures allow individuals to communicate a variety of feelings and thoughts, from contempt and hostility to approval and affection, often together with body language in addition to words when they speak." [Gesture. Wikipedia]
The clip art example "Gestures - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the People solution from the Illustration area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ illustrations-people
Eye
Eye, eye,
Gesture 1
Gesture 1,
Gesture 2
Gesture 2,
Gesture 3
Gesture 3,
Gesture 4
Gesture 4,
Gesture 5
Gesture 5,
Gesture 6
Gesture 6,
Gesture 7
Gesture 7,
Gesture 8
Gesture 8,
Gesture 9
Gesture 9,
Gesture 10
Gesture 10,
Writing
Writing, writing,
Gesture 11
Gesture 11,
Handshake
Handshake, handshake,
Gesture 12
Gesture 12,
Gesture 13
Gesture 13,
Gesture 14
Gesture 14,
Gesture 15
Gesture 15,
Gesture 17
Gesture 17,
Gesture 16
Gesture 16,
Gesture 18
Gesture 18,