4 Level pyramid model diagram - Information systems types

A four level pyramid model of different types of Information Systems based on the different levels of hierarchy in an organization. The first level represents transaction processing systems for workers. The second level represents management information systems for middle managers. The third level represents decision support systems for senior menegers. The fourth level represents executive information systems for executives.
"The "classic" view of Information systems found in the textbooks in the 1980s was of a pyramid of systems that reflected the hierarchy of the organization, usually transaction processing systems at the bottom of the pyramid, followed by management information systems, decision support systems, and ending with executive information systems at the top. Although the pyramid model remains useful, since it was first formulated a number of new technologies have been developed and new categories of information systems have emerged, some of which no longer fit easily into the original pyramid model.
Some examples of such systems are:
data warehouses,
enterprise resource planning,
enterprise systems,
expert systems,
search engines,
geographic information system,
global information system,
office automation." [Information systems. Wikipedia]
This diagram was redesigned using the ConceptDraw PRO diagramming and vector drawing software from Wikimedia Commons file Four-Level-Pyramid-model.png. [commons.wikimedia.org/ wiki/ File:Four-Level-Pyramid-model.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
The triangle chart example "Information systems types" is included in the Pyramid Diagrams solution from the Marketing area of ConceptDraw Solution Park.

This sample was created on the base of the floor plan with security system device symbols from the website of the California State University, Sacramento. [imet.csus.edu/ imet1/ denyer/ mhs_ denyer/ drafting/ arch_ ch_ 31/ 31-28.jpg]
Legend for the security system hardware includes distribution panel, window-door contact, sonic detector, key pads, heat detectors, smoke detectors.
The example "Security system floor plan" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Security and Access Plans solution from the Building Plans area of ConceptDraw Solution Park.

"Automobile air conditioning systems cool the occupants of a vehicle in hot weather, and have come into wide use from the late twentieth century. Air conditioners use significant power; on the other hand the drag of a car with closed windows is less than if the windows are open to cool the occupants evaporatively. There has been much debate on the effect of air conditioning on the fuel efficiency of a vehicle. Factors such as wind resistance, aerodynamics and engine power and weight have to be factored into finding the true variance between using the air conditioning system and not using it when estimating the actual fuel mileage. Other factors on the impact on the engine and an overall engine heat increase can have an impact on the cooling system of the vehicle." [Automobile air conditioning. Wikipedia]
The block diagram example "Automotive HVAC system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Block Diagrams solution from the area "What is a Diagram" of ConceptDraw Solution Park.

"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.

"Banks offer many different channels to access their banking and other services:
(1) Automated Teller Machines.
(2) A branch is a retail location.
(3) Call center.
(4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. by sending out statements.
(5) Mobile banking is a method of using one's mobile phone to conduct banking transactions.
(6) Online banking is a term used for performing multiple transactions, payments etc. over the Internet.
(7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses.
(8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator.
(9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification.
(10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Its main job is to increase the customer base for the bank." [Bank. Wikipedia]
The UML use case diagram example "Banking system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.

"Kanban ... (literally signboard or billboard) is a scheduling system for lean and just-in-time (JIT) production. Kanban is a system to control the logistical chain from a production point of view, and is not an inventory control system. Kanban was developed by Taiichi Ohno, at Toyota, to find a system to improve and maintain a high level of production. Kanban is one method through which JIT is achieved.
Kanban became an effective tool in support of running a production system as a whole, and it proved to be an excellent way for promoting improvement. Problem areas were highlighted by reducing the number of kanban in circulation." [Kanban. Wikipedia]
The example "Conceptual diagram of the Kanban System" was created in the ConceptDraw PRO diagramming and vector drawing software using the vector stencils library Packaging, loading, customs.
The example "Conceptual diagram of the Kanban System" is included in the Manufacturing and Maintenance solution from the Illustration area of ConceptDraw Solution Park.