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"Banks offer many different channels to access their banking and other services:
(1) Automated Teller Machines.
(2) A branch is a retail location.
(3) Call center.
(4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. by sending out statements.
(5) Mobile banking is a method of using one's mobile phone to conduct banking transactions.
(6) Online banking is a term used for performing multiple transactions, payments etc. over the Internet.
(7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses.
(8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator.
(9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification.
(10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Its main job is to increase the customer base for the bank." [Bank. Wikipedia]
The UML use case diagram example "Banking system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML use case diagram
UML use case diagram, use case, actor,
HelpDesk

How to Create a Bank ATM Use Case Diagram

UML diagrams are often used in banking management for documenting a banking system. In particular, the interaction of bank customers with an automated teller machine (ATM) can be represented in a Use Case diagram. Before the software code for an ATM, or any other system design, is written, it is necessary to create a visual representation of any object-oriented processes. This is done most effectively by creating a Unified Modeling Language (UML) diagram, using object-oriented modeling. UML works as a general purpose modeling language for software engineers or system analysts, offering a number of different diagram styles with which to visually depict all aspects of a software system. ConceptDraw PRO diagramming software, enhanced and expanded with the ATM UML Diagrams solution, offers the full range of icons, templates and design elements needed to faithfully represent ATM and banking information system architecture using UML standards. The ATM UML Diagrams solution is useful for beginner and advanced users alike. More experienced users will appreciate a full range of vector stencil libraries and ConceptDraw PRO's powerful software, that allows you to create your ATM UML diagram in a matter of moments.
This example of bank ATM UML activity diagram was created on the base of UML use case diagram of automated teller machine from the course "Thinking in Java, 2nd edition, Revision 9" by Bruce Eckel published on the website of the Computer Science and Electrical Engineering Department of the University of Maryland, Baltimore (UMBC).
"If you are designing an auto-teller, for example, the use case for a particular aspect of the functionality of the system is able to describe what the auto-teller does in every possible situation. Each of these “situations” is referred to as a scenario, and a use case can be considered a collection of scenarios. You can think of a scenario as a question that starts with: “What does the system do if...?” For example, “What does the auto-teller do if a customer has just deposited a check within the last 24 hours, and there’s not enough in the account without the check having cleared to provide a desired withdrawal?”
Use case diagrams are intentionally simple to prevent you from getting bogged down in system implementation details prematurely...
Each stick person represents an “actor,” which is typically a human or some other kind of free agent. (These can even be other computer systems, as is the case with “ATM.”) The box represents the boundary of your system. The ellipses represent the use cases, which are descriptions of valuable work that can be performed with the system. The lines between the actors and the use cases represent the interactions.
It doesn’t matter how the system is actually implemented, as long as it looks like this to the user."
[csee.umbc.edu/ courses/ 331/ resources/ tij/ text/ TIJ213.gif]
This automated teller machine (ATM) UML use case diagram example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the ATM UML Diagrams solution from the Software Development area of ConceptDraw Solution Park.
Bank ATM UML sequence diagram
Bank ATM UML sequence diagram, use case, subject, system boundary, association, actor,

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