ConceptDraw STORE FAQ

What is ConceptDraw STORE and what does it do?

The ConceptDraw STORE is an application that manages the ConceptDraw products and solutions that are installed by you. The ConceptDraw STORE also notifies you of new solutions and updates that are available for download and installation. You have access to all libraries, templates and samples related to all ConceptDraw products in a single location. You can easily access libraries, templates and samples directly from the ConceptDraw STORE. In addition, you are able to preview solutions for potential installation on your computer. CS Odessa is continually adding new solutions and solution updates to the ConceptDraw Solutions which are accessed through the ConceptDraw STORE.

What are the major differences between ConceptDraw Solution Browser and ConceptDraw STORE?

The ConceptDraw STORE is a new edition of ConceptDraw Solution Browser. ConceptDraw STORE provides you improved full-featured access to products and solutions in a single location.

Below are a few of the application enhancements

  • New graphical user interface for macOS and Windows.
  • Improved search for solutions to your needs.
  • Improved application security.

Interested in learning more about what's new and improved in ConceptDraw STORE?
Check out What is new in ConceptDraw STORE.

What operating systems are supported with ConceptDraw STORE?

Find out here the system requirements for the latest versions of ConceptDraw products.

Where can one find and use the ConceptDraw STORE?

The ConceptDraw STORE program is a part of ConceptDraw OFFICE product suite. You can try a fully functioning 21 day trial copy of ConceptDraw OFFICE today for free. Just register on ConceptDraw.com, then download and install to enjoy the next generation of intelligent business productivity software.

How do I uninstall an installed solution?

Open the ConceptDraw STORE. Select the solution you want to remove from your computer, and then click the “Uninstall” button located at the upper right corner of the ConceptDraw STORE window. The solution will be uninstalled.

How to install a product update?

Open the ConceptDraw STORE. Select the “Updates” section and then select the product to be updated, next click the “Update” button. The product update will be installed. You will receive a notification when the install process has completed.

How to install a solution update?

Run ConceptDraw STORE. Select the “Updates” section and then select the solution to be updated, next click the “Update” button. The solution update will be installed. You will receive a notification when the install process has completed.

How to manage ConceptDraw licenses?

Run the ConceptDraw STORE and click your name located on the bottom of the right menu. On the “Account” click your user name to access your profile on conceptdraw.com, you will now have access to all of your license information.

How to buy a paid solution using the ConceptDraw STORE?

Premium paid solutions seen in the ConceptDraw STORE are labeled with a “buy” icon, and the solution price appears in the information window on the right. When you press the “buy” icon you are taken to the online shop on conceptdraw.com. Once the purchase is completed, the purchased solution license will be added to your ConceptDraw account. The ConceptDraw STORE then connects with your account when an internet connection is available. The solution license will be automatically delivered to your computer and you will then be able to download and install the solution you purchased.

How to buy a product?

Paid products and product upgrades can be viewed in the ConceptDraw STORE. These products for purchase are labeled with a “buy” icon, and the price appears in the information window on the right. When you press the “buy” icon you are then taken to the online shop. Once the purchase is completed, the purchased solution license will be added to your ConceptDraw account. The ConceptDraw STORE connects with your account when an internet connection is available. The license will be automatically delivered to your computer and you will then be able to download and install the product you purchased.

How to manage my ConceptDraw account?

Run the ConceptDraw STORE and click your name located on the bottom of the right menu. On the “Account” tab click your name again. You will be forwarded to your account located on www.conceptdraw.com. You can now change your personal and contact information, contact e-mail or password associated with your account.

How to open a solution?

Run ConceptDraw STORE. Select a solution from ConceptDraw Solutions section. If a solution is installed to your computer, all the solution’s content appears in the information window on the right. Click any library, sample, or template to start working with the installed solution. The appropriate ConceptDraw program will open the selected item automatically. If solution has not been installed to your computer yet, you will be able to preview solution content and descriptions in information window located on the right.

How to connect my computer with my account?

Run the ConceptDraw STORE. Click “Connect to Account” on the bottom left corner of the window to get to “Account” tab. When the Account tab appears input your e-mail and password then click OK. If you are not logged in to your account on www.conceptdraw.com, you may need to input e-mail and password to gain access.