Fishbone diagram - Template

"Cause-and-effect diagrams can reveal key relationships among various variables, and the possible causes provide additional insight into process behavior.
Causes can be derived from brainstorming sessions. These groups can then be labeled as categories of the fishbone. They will typically be one of the traditional categories mentioned above but may be something unique to the application in a specific case. Causes can be traced back to root causes with the 5 Whys technique." [Ishikawa diagram. Wikipedia]
"The 5 Whys is an iterative question-asking technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or problem. (The "5" in the name derives from an empirical observation on the number of iterations typically required to resolve the problem.)" [5 Whys. Wikipedia]
This Ishikawa diagram (cause and effect diagram) template is included in the Fishbone Diagram solution from the Management area of ConceptDraw Solution Park.

"Causes in the diagram are often categorized, such as to the 6 M's ...
The 6 Ms (used in manufacturing industry):
(1) Machine (technology);
(2) Method (process);
(3) Material (Includes Raw Material, Consumables and Information.);
(4) Man Power (physical work)/ Mind Power (brain work): Kaizens, Suggestions;
(5) Measurement (Inspection);
(6) Milieu/ Mother Nature (Environment).
The original 6Ms used by the Toyota Production System have been expanded by some to include the following and are referred to as the 8Ms. However, this is not globally recognized. It has been suggested to return to the roots of the tools and to keep the teaching simple while recognizing the original intent; most programs do not address the 8Ms.
(7) Management/ Money Power;
(8) Maintenance." [Ishikawa diagram. Wikipedia]
This 8Ms Ishikawa diagram (manufacturing cause and effect diagram) template is included in the Fishbone Diagram solution from the Management area of ConceptDraw Solution Park.

"Causes in the diagram are often categorized, such as to ...
The 5 Ss (used in service industry):
(1) Samples;
(2) Scheme;
(3) Synchronous;
(4) Skin;
(5) Search." [Ishikawa diagram. Wikipedia]
This service 4 Ss Ishikawa diagram (cause and effect diagram) template is included in the Fishbone Diagram solution from the Management area of ConceptDraw Solution Park.

The library of vector stencils "Fishbone diagrams" contains 13 symbols for drawing the Ishikawa diagrams using the ConceptDraw PRO diagramming and vector drawing software.
"Ishikawa diagrams were popularized by Kaoru Ishikawa in the 1960s, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management.
The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton." [Ishikawa diagram. Wikipedia]
"The Seven Basic Tools of Quality is a designation given to a fixed set of graphical techniques identified as being most helpful in troubleshooting issues related to quality. They are called basic because they are suitable for people with little formal training in statistics and because they can be used to solve the vast majority of quality-related issues.
The seven tools are:
(1) Cause-and-effect diagram (also known as the "fishbone" or Ishikawa diagram);
(2) Check sheet;
(3) Control chart;
(4) Histogram;
(5) Pareto chart;
(6) Scatter diagram;
(7) Stratification (alternately, flow chart or run chart)." [Seven Basic Tools of Quality. Wikipedia]
The example "Design elements - Fishbone diagram" is included in the Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park.

"Root cause analysis (RCA) is a method of problem solving that tries to identify the root causes of faults or problems. ...
RCA (in steps 3, 4 and 5) forms the most critical part of successful corrective action, because it directs the corrective action at the true root cause of the problem. Knowing the root cause is secondary to the goal of prevention, but without knowing the root cause, it is not possible to determine what an effective corrective action for the defined problem would be. ...
3. Ask "why" and identify the causes associated with each step in the sequence towards the defined problem or event. "Why" is taken to mean "What were the factors that directly resulted in the effect?"
4. Classify causes into causal factors that relate to an event in the sequence and root causes, that if eliminated, can be agreed to have interrupted that step of the sequence chain.
5. Identify all other harmful factors that have equal or better claim to be called "root causes." If there are multiple root causes, which is often the case, reveal those clearly for later optimum selection." [Root cause analysis. Wikipedia]
This root cause analysis (RCA) tree diagram example "Sale problem solution" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Seven Management and Planning Tools solution from the Management area of ConceptDraw Solution Park.

"Common uses of the Ishikawa diagram are product design and quality defect prevention, to identify potential factors causing an overall effect. Each cause or reason for imperfection is a source of variation. Causes are usually grouped into major categories to identify these sources of variation. The categories typically include:
(1) People: Anyone involved with the process;
(2) Methods: How the process is performed and the specific requirements for doing it, such as policies, procedures, rules, regulations and laws;
(3) Machines: Any equipment, computers, tools, etc. required to accomplish the job;
(4) Materials: Raw materials, parts, pens, paper, etc. used to produce the final product;
(5) Measurements: Data generated from the process that are used to evaluate its quality;
(6) Environment: The conditions, such as location, time, temperature, and culture in which the process operates. ...
Ishikawa diagrams were popularized by Kaoru Ishikawa in the 1960s, who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management.
The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control." [Ishikawa diagram. Wikipedia]
This quality Ishikawa diagram (cause and effect diagram) template is included in the Fishbone Diagram solution from the Management area of ConceptDraw Solution Park.