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Business Process Elements: Activities

Business Process Elements: Activities (Win, Mac)
Create professional business process diagrams using ConceptDraw Activities library with 34 objects from BPMN.
"An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".
A ticket element, within an issue tracking system, is a running report on a particular problem, its status, and other relevant data. They are commonly created in a help desk or call center environment and almost always have a unique reference number, also known as a case, issue or call log number which is used to allow the user or help staff to quickly locate, add to or communicate the status of the user's issue or request.
These tickets are so called because of their origin as small cards within a traditional wall mounted work planning system when this kind of support started. Operators or staff receiving a call or query from a user would fill out a small card with the user's details and a brief summary of the request and place it into a position (usually the last) in a column of pending slots for an appropriate engineer, so determining the staff member who would deal with the query and the priority of the request." [Issue tracking system. Wikipedia]
The UML activity diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML activity diagram
UML activity diagram, initial, final, decision, merge, action,
Used Solutions
This vector stencils library contains 47 SysML activity diagram symbols.
Use it to design your SysML activity diagrams using ConceptDraw PRO diagramming and vector drawing software.
"Activity diagrams are constructed from a limited number of shapes, connected with arrows. The most important shape types:
- rounded rectangles represent actions;
- diamonds represent decisions;
- bars represent the start (split) or end (join) of concurrent activities;
- a black circle represents the start (initial state) of the workflow;
- an encircled black circle represents the end (final state).
Arrows run from the start towards the end and represent the order in which activities happen." [Activity diagram. Wikipedia]
The vector stencils library "Activity diagram" is included in the SysML solution from the Software Development area of ConceptDraw Solution Park.
Action
Action, action,
Call behavior action
Call behavior action, call behavior action, action,
Accept event action
Accept event action, accept event action,
Accept time event action
Accept time event action, accept time event action,
Send signal action
Send signal action, send signal action,
Activity
Activity, activity, frame,
Activity final node
Activity final node, initial node, activity final node,
Flow final node
Flow final node, flow final node,
Activity parameter node
Activity parameter node, activity parameter node,
Control operator node
Control operator node, control operator node,
Control operator - frame
Control operator - frame, control operator frame,
Decision/Merge node
Decision/Merge node, decision node, merge node, control node, activity node,
Fork/Join node
Fork/Join node, fork node, join node, control node,
Initial node
Initial node, initial node, control node,
isControl
isControl, isControl node, action,
isStream
isStream, isStream node, action,
isStream 2
isStream 2, isStream node, action,
isStream 3
isStream 3, isStream node, activity parameter node,
Local precondition
Local precondition, local precondition node, action,
Local postcondition
Local postcondition, local postcondition node, action,
NoBuffer
NoBuffer, noBuffer node, action,
Object node
Object node, object node,
Object node 2
Object node 2, pin, object node, action,
Optional
Optional, optional, action,
Optional 2
Optional 2, optional, activity parameter node,
OverWrite
OverWrite, overwrite, action,
Parameter set
Parameter set, parameter set, action,
Parameter set 2
Parameter set 2, parameter set, activity, frame,
Probability
Probability, probability, action,
Probability 2
Probability 2, probability,
Rate
Rate, rate,
Rate 2
Rate 2, rate,
Rate 3
Rate 3, rate,
Rate 4
Rate 4, rate,
Rate 5
Rate 5, rate, activity parameter node,
Rate 6
Rate 6, rate, action,
Control flow
Control flow, control flow, action,
Control flow 2
Control flow 2, control flow, action,
Object flow
Object flow, object flow, action,
Object flow 2
Object flow 2, object flow, action,
Probability path
Probability path, probability,
Rate path
Rate path, rate,
In block definition diagram, activity, association
In block definition diagram, activity, association, block definition diagrams, activity, association, activity, frame, activity,
Activity partition
Activity partition, activity partition, swimlane,
Activity partition - action
Activity partition - action, action, activity partition,
Interruptible activity region
Interruptible activity region, structured activity node, interruptible activity region,
Structured activity node
Structured activity node, structured activity node,
Used Solutions

UML Activity Diagram. Design Elements

UML Design Elements: Activity (Win, Mac)
UML Activity Diagram illustrate the business and operational step-by-step workflow of components in a system and shows the overall flow of control.

How To Use Collaboration Tool in Project Management

Mind map example - Project knowledge for Web site launch - for ConceptDraw solution Remote Presentation for Skype
Collaboration tool for project management enables you to give a new role to knowledge management and document sharing within your team.

Basic Flowchart Symbols and Meaning

Flowchart Symbols and Meaning, workflow diagram symbols, process flow diagram symbols
Flowcharts are the best for visually representation the business processes and the flow of a custom-order process through various departments within an organization. ConceptDraw PRO diagramming and vector drawing software extended with Flowcharts solution offers the full set of predesigned basic flowchart symbols which are gathered at two libraries: Flowchart and Flowcharts Rapid Draw. Among them are: process, terminator, decision, data, document, display, manual loop, and many other specific symbols. The meaning for each symbol offered by ConceptDraw gives the presentation about their proposed use in professional Flowcharts for business and technical processes, software algorithms, well-developed structures of web sites, Workflow diagrams, Process flow diagram and correlation in developing on-line instructional projects or business process system. Use of ready flow chart symbols in diagrams is incredibly useful - you need simply drag desired from the libraries to your document and arrange them in required order. There are a few serious alternatives to Visio for Mac, one of them is ConceptDraw PRO. It is one of the main contender with the most similar features and capabilities.
How to Build a Flowchart
How to Build a Flowchart

Process Flowchart

business process flowcharts, flowchart symbols, process flow diagram, workflow diagram, flowchart maker
The main reason of using Process Flowchart or PFD is to show relations between major parts of the system. Process Flowcharts are used in process engineering and chemical industry where there is a requirement of depicting relationships between major components only and not include minor parts. Process Flowcharts for single unit or multiple units differ in their structure and implementation. ConceptDraw PRO is Professional business process mapping software for making Process flowcharts, Process flow diagram, Workflow diagram, flowcharts and technical illustrations for business documents and also comprehensive visio for mac application. Easier define and document basic work and data flows, financial, production and quality management processes to increase efficiency of your business with ConcepDraw PRO. Business process mapping software with Flowchart Maker ConceptDraw PRO includes extensive drawing tools, rich examples and templates, process flowchart symbols and shape libraries, smart connectors that allow you create the flowcharts of complex processes, process flow diagrams, procedures and information exchange. Process Flowchart Solution is project management workflow tools which is part ConceptDraw Project marketing project management software. Drawing charts, diagrams, and network layouts has long been the monopoly of Microsoft Visio, making Mac users to struggle when needing such visio alternative like visio for mac, it requires only to view features, make a minor edit to, or print a diagram or chart. Thankfully to MS Visio alternative like ConceptDraw PRO software, this is cross-platform charting and business process management tool, now visio alternative for making sort of visio diagram is not a problem anymore however many people still name it business process visio tools.
How To Create a Process Flow Chart (business process modelling techniques)
How To Create a Process Flow Chart (business process modelling techniques)
HelpDesk

How to Organize a Social Media Activity

Tips on how to use flowcharting and mindmapping for social media activity organizing

SWOT Analysis Solution - Strategy Tools

TOWS analysis matrix instructional sample
The condition and successful development of the company depends on how efficiently it is able to react on different outside influences. Analysis and interrelated consideration of external factors and the company's capabilities allow effectively solve appearing problems. One of the most common methods of evaluation together internal and external factors influencing the company's development is SWOT analysis elaborated for business and industry. It is a necessary element of researches and obligatory preliminary stage at the preparation of strategic and marketing plans of the company. Upon the results of SWOT analysis, we can assess does the company have the internal forces and resources to realize the existing opportunities and resist external threats, and what internal deficiencies require the prompt rectification. ConceptDraw PRO software enhanced with SWOT Analysis solution offers powerful drawing and strategy tools for effective execution the SWOT and TOWS analysis for your company with a goal of effectively realizing strategic planning and correct decision-making.

Memory Assistant

Physical activity plan mindmap
Critical information from your mindmaps can be accessed from almost any device using ConceptDraw MINDMAP and Evernote.

interactive voice response system, IVR Interactive Voice Response Diagrams

interactive voice response system, IVR
Interactive Voice Response Diagrams solution extends ConceptDraw PRO v10 software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

Professional & Powerful Mind Mapping Software

Mindmap presentation - Physical activity plan
ConceptDraw MINDMAP is the most productive tool you can use to solve problems and generate yout great ideas.

SWOT Analysis Tool for Small Business

TOWS analysis instructional diagram sample
SWOT analysis is effective method of making the plan to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project. SWOT analysis includes the specifying project objectives and attentive identifying the internal and external causes for accomplishing the main project goals. It is actively used in large and small business project management for effective and clear identifying the critical factors. SWOT and TOWS Matrix Diagrams solution is included to ConceptDraw Solution Park and contains the high-quality analysis tools. This graphical solution turns the ConceptDraw PRO software in an excellent marketing management and advertising agency software, the best SWOT analysis tool for small business or large, as you like and need. Included graphic tools, visual and project planning components make it the best marketing project management software for marketing project planning and for making marketing presentations. Use the ConceptDraw PRO to create professional and well-designed SWOT matrices in minutes.

Mind Maps for Business - SWOT Analysis

SWOT analysis mindmap - Social media marketing
SWOT analysis is a planning method and the best way for effective exploring four major aspects for a business or a venture - strengths, weaknesses, opportunities and threats. Visually SWOT analysis results are depicted as a SWOT matrix, diagram or Mind Map, which is then included to the set of documents, report or in presentation devoted to demonstration the results of realized SWOT analysis for directors, shareholders, and other interested employees. ConceptDraw Solution Park includes the SWOT and TOWS Matrix Diagrams solution, which offers wide possibilities for realization SWOT analysis and creation SWOT Matrices and SWOT Mind Maps in ConceptDraw PRO and ConceptDraw MINDMAP software. This solution includes fully ready-to-use SWOT vector design elements, SWOT matrix samples and also useful templates that allow users create own SWOT diagrams and Mind Maps for business SWOT analysis in a few minutes. Use also the perfect ability of instantly exporting to various formats and of creation MS PowerPoint presentation right from the ConceptDraw applications.

Interactive Training Tool

Mind map example - Bugs subfamily Scaritinae - ConceptDraw solution Remote Presentation for Skype
Interactive Training via presentations is used widely in education. This is a frequently used tool on training, especially for remote training via Skype.