Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
Try ConceptDraw Free

crm software, crm tools, customer management software CRM Center Dashboard

crm software, crm tools, customer management software
The CRM Center Dashboard solution extends ConceptDraw DIAGRAM functionality with CRM software tools, large collection of CRM Charts live objects, CRM icons, CRM indicators, CRM maps and navigation elements, the set of professionally designed CRM samples and templates to help you construct your own CRM Dashboards and CRM Center Dashboards in a few minutes, to depict the current and actual data by connecting or refreshing the data source file. The customer management software ConceptDraw DIAGRAM makes you free to choose the style for your dashboard and to regulate the quantity of clipart on the diagram according to your taste.

Marketing and Sales Organization chart. Organization chart Example

The use of Organization Charts is very popular at the fields of marketing and sales. They help to depict in a visual form a lot of information about organization: the company's structure, relationships of positions within an organization in terms of authorities and responsibilities, and company's strategies. All Organizational Charts are constructed from the similar building blocks (rectangles and lines), this makes them easily for interpretation and understanding by all interested people inside and outside of this company, such as shareholders, employees, investors, distributors, suppliers, customers, etc. Organization Charts can be hand-drawn on the paper, however the preferable is to use a special software. ConceptDraw DIAGRAM diagramming and vector graphics software extended with useful Organizational Charts solution is ideal for easy representing information and data, and professional drawing Marketing and Sales Organization Chart with any depth of detailing. Organizational structure may differ during the company's development, you can design and compare the charts on each stage.
This flowchart example shows the lifecycle of an invoice in Microsoft Dynamics CRM. It was redesigned from the Wikimedia Commons file: Invoice lifecycle.svg. [commons.wikimedia.org/ wiki/ File:Invoice_ lifecycle.svg]
"Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing, and Service (help desk) sectors...
Dynamics CRM is a server-client application, which, like Microsoft SharePoint, is primarily an IIS-based web application which also supports extensive web services interfaces. Clients access Dynamics CRM either by using a Browser or by a thick client plug-in to Microsoft Outlook." [Microsoft Dynamics CRM. Wikipedia]
The process flowchart example "Invoice lifecycle" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Lifecycle of an invoice in Microsoft Dynamics CRM
Lifecycle of an invoice in Microsoft Dynamics CRM , stop, single headed arrow, right arrow, semicircle arrow, sales orders, run, proforma invoice, products on sale, online order, merging arrows, invoice, information systems, empty shopping cart, direct mail, diagonal arrow, customer, man, man torso, accept,
Used Solutions
This social media customer service dashboard sample visualizes CRM business metrics and KPIs using graphic indicators.
"Social CRM (customer relationship management) is use of social media services, techniques and technology to enable organizations to engage with their customers. ...
Social CRM has applications in marketing, customer service and sales, including:
* Social Engagement with prospects...
* Social Customer Service...
* Personalized Marketing Strategy" [Social CRM. Wikipedia]
The social CRM dashboard example "Facebook CRM Dashboard" was designed using ConceptDraw PRO software extended with CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, upgrade, crm icons, tag, crm icons, logistic indicators, multi digital values kpi, customer, crm icons, customer loyalty, crm icons, arc indicator, arc kpi, activity, crm icons, URL, crm icons,
Used Solutions
This social media customer service dashboard sample visualizes Instagram CRM business metrics and KPIs using graphic indicators.
"Social CRM metrics in applications.
Metrics for building awareness:
* web traffic
* search volume trends
* volume of followers
* social mentions
Metrics for increasing sales:
* website traffic
* social mentions
* volume of followers
* repeat visits
* social content acceptance rate
Metrics for assessing changes environment in an industry:
* Share of Voice: how much of the overall voice a single brand consumes." [Social CRM. Wikipedia]
The social CRM dashboard example "Instagram CRM Dashboard" was designed using ConceptDraw PRO software extended with CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, video, crm icons, tag, crm icons, speech balloon, crm icons, logistic indicators, multi digital values kpi, like, heart, group, crm icons, gauge indicator, kpi gauge, drawing shapes, customer performance, crm icons, affiliate, crm icons, activity, crm icons,
Used Solutions
This call centre dashboard sample visualizes CRM business metrics and KPIs using graphic indicators.
"A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers. Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail. ...
The contact centre is a central point from which all customer contacts are managed. Through contact centres, valuable information about company are routed to appropriate people, contacts to be tracked and data to be gathered. It is generally a part of company’s customer relationship management." [Call centre. Wikipedia]
The customer relationship management dashboard example "Call Center CRM Dashboard" was designed using ConceptDraw PRO software extended with CRM Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, stadium, restriction, crm icons, question mark, crm icons, phone, crm icons, operator, support, crm icons, gauge indicator, kpi gauge, exclamation mark, crm icons, drawing shapes, dashboard, crm icons, customer quality, crm icons, customer preferences, crm icons, clock, crm icons, check, crm icons, appreciation, crm icons,
Used Solutions
This social media customer service dashboard sample visualizes Twitter CRM business metrics and KPIs using graphic indicators.
"Social CRM involves the use of social media and technology to engage and learn from consumers. Because the public, especially among young people, has increasingly using social networking sites, companies use these sites to draw attention to their products, services and brands, with the aim of building up customer relationships to increase demand.
Some CRM systems integrate social media sites like Twitter, LinkedIn and Facebook to track and communicate with customers. These customers also share their own opinions and experiences with a company's products and services, giving these firms more insight. Therefore, these firms can both share their own opinions and also track the opinions of their customers." [Customer relationship management. Wikipedia]
The social CRM dashboard example "Twitter CRM Dashboard" was designed using ConceptDraw PRO software extended with CRM Center Dashboard solution from Management area of ConceptDraw Solution Park.
Business dashboard
Business dashboard, website, crm icons, website traffic, crm icons, update, crm icons, tag, crm icons, logistic indicators, multi digital values kpi, like, heart, level indicator, kpi level, customer performance, crm icons, business metric, crm icons, account, crm icons, URL, crm icons,
Used Solutions
The vector stencils library "CRM icons" contains 166 customer relationship management icons.
Use it to design your CRM center dashboards with ConceptDraw PRO software.
The icon set example "Design elements - CRM icons" is included in CRM Dashboard solution from Management area of ConceptDraw Solution Park.
Dashboard stencils
Dashboard stencils, сustomer shopping, crm icons, сustomer service, crm icons, сustomer segmentation, crm icons, сustomer satisfaction, crm icons, сustomer retention, crm icons, сustomer reliability, crm icons, сustomer relationship, crm icons, сustomer relationship, сustomer profitability, crm icons, workflow, crm icons, wholesale, crm icons, website, crm icons, website traffic, crm icons, webinar, crm icons, video, crm icons, usability, crm icons, upgrade, crm icons, update, crm icons, thumb up, crm icons, thumb down, crm icons, testing, crm icons, task, crm icons, target, crm icons, target audience, crm icons, tag, crm icons, survey, crm icons, support, crm icons, subscription, store, crm icons, statistics, crm icons, stadium, square, speech balloon, crm icons, special day, crm icons, social media, crm icons, sms, message, crm icons, setup, crm icons, search, crm icons, sale, crm icons, rules, crm icons, review, crm icons, restriction, crm icons, responsiveness, crm icons, report, crm icons, reminder, crm icons, rating, crm icons, quote, crm icons, quotation mark, crm icons, questionnaires, crm icons, question mark, crm icons, purchase history, crm icons, prospect, crm icons, proposal, crm icons, product, crm icons, product overview, crm icons, price, crm icons, press release, crm icons, present, crm icons, phone, crm icons, payment, crm icons, pay card, crm icons, packing, crm icons, order, crm icons, order processing, crm icons, order confirmation, crm icons, opportunity, crm icons, operator, support, crm icons, online shopping, crm icons, online payment, crm icons, online consulting, crm icons, one time offer, crm icons, offer, crm icons, note, crm icons, newsletter, crm icons, news, crm icons, monitoring, crm icons, mobile, crm icons, meeting, crm icons, management, crm icons, maintenance, crm icons, mail, crm icons, location, crm icons, list, crm icons, license, crm icons, level, crm icons, lead, crm icons, landing page, crm icons, keywords, crm icons, invoice, crm icons, integration, crm icons, instruction, crm icons, info, crm icons, info, influencer, crm icons, history, crm icons, group, crm icons, globe, crm icons, forum, crm icons, file, crm icons, familiarization, crm icons, exclamation mark, crm icons, evaluation, crm icons, email, crm icons, eBook, crm icons, document, crm icons, document, distribution, crm icons, discount, crm icons, directory, crm icons, delivery, crm icons, dashboard, crm icons, customer, crm icons, customer quality, crm icons, customer preferences, crm icons, customer performance, crm icons, customer loyalty, crm icons, customer lifetime value, crm icons, customer interaction, crm icons, customer information, crm icons, customer focus, crm icons, customer feedback, crm icons, customer experience, crm icons, costs, crm icons, conversion, crm icons, contract, crm icons, contact, crm icons, contact form, crm icons, consultation, crm icons, confirmation letter, crm icons, communication channels, crm icons, commission, crm icons, cloud, crm icons, clock, crm icons, classification, crm icons, circle, checklist, crm icons, check, crm icons, case study, crm icons, cart, crm icons, campaign, crm icons, call, crm icons, call to action, crm icons, call outgoing, crm icons, call income, crm icons, call center, crm icons, calendar, crm icons, buyer, crm icons, buy, crm icons, business metric, crm icons, brochure, crm icons, blog, crm icons, bag, crm icons, auto responder, crm icons, audience, crm icons, attendance, crm icons, article, crm icons, approval, crm icons, appreciation, crm icons, appointment, crm icons, analytics, crm icons, agenda, crm icons, affiliate, crm icons, address card, crm icons, address book, crm icons, activity, crm icons, action, crm icons, account, crm icons, account history, crm icons, URL, crm icons, KPI, crm icons, FAQ, crm icons, CRM, crm icons,
Used Solutions
The vector stencils library "CRM indicators" contains 7 graphic indicators: single digital value indicator, multi digital value indicator, gauge, level indicator, traffic lights.
Use it to visualize business metrics and KPIs on your CRM center dashboards with ConceptDraw PRO software.
The graphic indicators example "Design elements - CRM indicators" is included in CRM Dashboard solution from Management area of ConceptDraw Solution Park.
Dashboard stencils
Dashboard stencils, traffic light indicator, traffic light kpi, logistic indicators, multi digital values kpi, logistic indicators, digital value kpi, level indicator, kpi level, gauge indicator, kpi gauge, arc indicator, arc kpi,
Used Solutions
The vector stencils library "CRM maps" contains 8 thematic maps: World maps, continent maps (Africa map, Asia map, Europe map, North America map, South America map), and Oceania map.
Use it to represent geospatial data on your CRM center dashboards with ConceptDraw PRO software.
The thematic maps example "Design elements - CRM maps" is included in CRM Dashboard solution from Management area of ConceptDraw Solution Park.
Dashboard stencils
Dashboard stencils, world map, Robinson projection, world map, Mercator projection, South America map, Oceania map, North America map, Europe map, Asia map, Africa map,
Used Solutions