A four level pyramid model of different types of Information Systems based on the different levels of hierarchy in an organization. The first level represents transaction processing systems for workers. The second level represents management information systems for middle managers. The third level represents decision support systems for senior menegers. The fourth level represents executive information systems for executives.
"The "classic" view of Information systems found in the textbooks in the 1980s was of a pyramid of systems that reflected the hierarchy of the organization, usually transaction processing systems at the bottom of the pyramid, followed by management information systems, decision support systems, and ending with executive information systems at the top. Although the pyramid model remains useful, since it was first formulated a number of new technologies have been developed and new categories of information systems have emerged, some of which no longer fit easily into the original pyramid model.
Some examples of such systems are:
data warehouses,
enterprise resource planning,
enterprise systems,
expert systems,
search engines,
geographic information system,
global information system,
office automation." [Information systems. Wikipedia]
This diagram was redesigned using the ConceptDraw PRO diagramming and vector drawing software from Wikimedia Commons file Four-Level-Pyramid-model.png. [commons.wikimedia.org/ wiki/ File:Four-Level-Pyramid-model.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
The triangle chart example "Information systems types" is included in the Pyramid Diagrams solution from the Marketing area of ConceptDraw Solution Park.
"The "classic" view of Information systems found in the textbooks in the 1980s was of a pyramid of systems that reflected the hierarchy of the organization, usually transaction processing systems at the bottom of the pyramid, followed by management information systems, decision support systems, and ending with executive information systems at the top. Although the pyramid model remains useful, since it was first formulated a number of new technologies have been developed and new categories of information systems have emerged, some of which no longer fit easily into the original pyramid model.
Some examples of such systems are:
data warehouses,
enterprise resource planning,
enterprise systems,
expert systems,
search engines,
geographic information system,
global information system,
office automation." [Information systems. Wikipedia]
This diagram was redesigned using the ConceptDraw PRO diagramming and vector drawing software from Wikimedia Commons file Four-Level-Pyramid-model.png. [commons.wikimedia.org/ wiki/ File:Four-Level-Pyramid-model.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
The triangle chart example "Information systems types" is included in the Pyramid Diagrams solution from the Marketing area of ConceptDraw Solution Park.
Pyramid diagram
This example of automated payroll management system UML activity diagram was created on the base of figure on the webpage "Automated payroll management system" from ethelmandane.wikispaces.com.
"In the Philippines and in other foreign countries the government has a trend to embrace automation for process efficiency. One of the processes that are being automated is the payroll process. Payroll is the total amount required to pay workers and employees during a week, month or other period.
One of the government offices that desires to automate their payroll system is the NSO Camarines Sur which is located 2nd Floor MMCN Building, Panganiban Avenue, Naga City. The National Statistics Office (NSO) envisions to be recognized as a world-class provider of statistical and civil registration products and services and lives with its mission to produces and provides quality statistical and civil registration products and services. ...
The project seeks to create an Information System Plan for an Automated Payroll Management System. ...
The creation of the Information System Plan will benefit the accounting section of the organization. Specifically it is significant to:
1. Administrative Assistants. It will help to lessen time and effort in preparing and computing the salary of the employee.
2. NSO. It will help the organization to be more productive and efficient."
[ethelmandane.wikispaces.com/ ]
This file is licensed under a Creative Commons Attribution Share-Alike 3.0 License. [creativecommons.org/ licenses/ by-sa/ 3.0/ ]
This UML activity diagram example modeling the automated payroll management system using automated teller machine (ATM) was created using the ConceptDraw PRO diagramming and vector drawing software extended with the ATM UML Diagrams solution from the Software Development area of ConceptDraw Solution Park.
"In the Philippines and in other foreign countries the government has a trend to embrace automation for process efficiency. One of the processes that are being automated is the payroll process. Payroll is the total amount required to pay workers and employees during a week, month or other period.
One of the government offices that desires to automate their payroll system is the NSO Camarines Sur which is located 2nd Floor MMCN Building, Panganiban Avenue, Naga City. The National Statistics Office (NSO) envisions to be recognized as a world-class provider of statistical and civil registration products and services and lives with its mission to produces and provides quality statistical and civil registration products and services. ...
The project seeks to create an Information System Plan for an Automated Payroll Management System. ...
The creation of the Information System Plan will benefit the accounting section of the organization. Specifically it is significant to:
1. Administrative Assistants. It will help to lessen time and effort in preparing and computing the salary of the employee.
2. NSO. It will help the organization to be more productive and efficient."
[ethelmandane.wikispaces.com/ ]
This file is licensed under a Creative Commons Attribution Share-Alike 3.0 License. [creativecommons.org/ licenses/ by-sa/ 3.0/ ]
This UML activity diagram example modeling the automated payroll management system using automated teller machine (ATM) was created using the ConceptDraw PRO diagramming and vector drawing software extended with the ATM UML Diagrams solution from the Software Development area of ConceptDraw Solution Park.
UML activity diagram of automated payroll management system using ATM
"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML use case diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
UML use case diagram
The vector stencils library "Workflow diagrams" contains 54 symbol icons of workflow diagrams.
The workflow diagrams represent information flow, automation of business processes, business process re-engineering, accounting, management, and human resources tasks in industry, business, and manufacturing.
Use this library to draw workflow diagrams in the ConceptDraw PRO diagramming and vector drawing software extended with the Workflow Diagrams solution from the Business Processes area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ business-process-workflow-diagrams
The workflow diagrams represent information flow, automation of business processes, business process re-engineering, accounting, management, and human resources tasks in industry, business, and manufacturing.
Use this library to draw workflow diagrams in the ConceptDraw PRO diagramming and vector drawing software extended with the Workflow Diagrams solution from the Business Processes area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ business-process-workflow-diagrams
Accounting
Accounts Payable
Accounts Receivable
Bank
Board of Directors
Copy Center
Customer Service
Distribution
Finance
Information Systems
International Division
International Marketing
International Sales
Inventory
Legal Department
Mailroom 2
Mailroom 1
Management
Manufacturing
Marketing
Motor Pool
Packaging
Payroll
Person 1
Person 2
Personnel/ Staff
Publications
Purchasing
Quality Assurance
Exchange
Reception
Research and Development
Sale contract
Shipping
Suppliers
Telecommunications
Treasurer
Warehouse
Lorry
Quality
Production
Box
Boxes
Open box
Payment
Receiving
Sales
Phone
Operator 1
Online booking
Operator 2
Server
Car
Mini truck
Event-driven Process Chain Diagrams
Event-driven Process Chain (EPC) Diagram is a type of flowchart widely used for modeling in business engineering and reengineering, business process improvement, and analysis. EPC method was developed within the Architecture of Integrated Information Systems (ARIS) framework.
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