House of Quality Matrix Software
House of Quality Matrix Software - Use the predesigned objects from the Involvement Matrix Objects Library from the Seven Management and Planning Tools Solution to create professional looking House of Quality Matrices in minutes.
House of Quality
House of Quality solution provides the powerful drawing tools, numerous specific samples and examples, and set of vector design elements of House of Quality shapes and symbols, which will help you in application the Quality function deployment (QFD) methodology and in easy creation the House of Quality Matrices intended for satisfaction the consumers' desires and requirements, for representing them in a visual way and then transformation into the targets and technical requirements to be followed for development the best products.
This house of quality sample illustrates correlation matrix.
It was designed on the base of the figure 3-5 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"After drafting the relationship matrix, it is evaluated for any empty row or column. An empty row indicates that a customer voice is not being addressed by any technical descriptors. Thus, the customer expectation is not being met. Any blank column indicates that the technical requirement is unnecessary, as it does not address any VOC.
The roof of the house of quality, expressed as correlation matrix, is used to identify any interrelationships between the technical descriptors (Figure 3-5). Symbols are used to describe the strength of the interrelationships. Symbols generally preferred are:
- A ‘solid circle’ represents a strong positive relationship.
- A ‘circle’ represents a positive relationship.
- An ‘X’ represents a negative relationship.
- An ‘asterisk’ represents a strong negative relationship." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.7.html]
The HOQ example "House of Quality - correlation matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
It was designed on the base of the figure 3-5 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"After drafting the relationship matrix, it is evaluated for any empty row or column. An empty row indicates that a customer voice is not being addressed by any technical descriptors. Thus, the customer expectation is not being met. Any blank column indicates that the technical requirement is unnecessary, as it does not address any VOC.
The roof of the house of quality, expressed as correlation matrix, is used to identify any interrelationships between the technical descriptors (Figure 3-5). Symbols are used to describe the strength of the interrelationships. Symbols generally preferred are:
- A ‘solid circle’ represents a strong positive relationship.
- A ‘circle’ represents a positive relationship.
- An ‘X’ represents a negative relationship.
- An ‘asterisk’ represents a strong negative relationship." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.7.html]
The HOQ example "House of Quality - correlation matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
This house of quality matrix sample was designed on the base of the Wikimedia Commons file: House of Quality.jpg.
[commons.wikimedia.org/ wiki/ File:House_ of_ Quality.jpg]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/ licenses/ by-sa/ 4.0/ deed.en]
"Quality Function Deployment (QFD) uses a matrix format to capture a number of issues that are vital to the planning process. The House of Quality Matrix is the most recognized and widely used form of this method. It translates customer requirements, based on marketing research and benchmarking data, into an appropriate number of engineering targets to be met by a new product design. Basically, it is the nerve center and the engine that drives the entire QFD process." [Tapke, Jennifer; Muller, Alyson; Johnson, Greg; Siec, Josh. "House of Quality: Steps in Understanding the House of Quality" (PDF). IE 361. Iowa State University. www.public.iastate.edu/ ~vardeman/ IE361/ f01mini/ johnson.pdf] a>
The HOQ example "House of quality" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
[commons.wikimedia.org/ wiki/ File:House_ of_ Quality.jpg]
This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license. [creativecommons.org/ licenses/ by-sa/ 4.0/ deed.en]
"Quality Function Deployment (QFD) uses a matrix format to capture a number of issues that are vital to the planning process. The House of Quality Matrix is the most recognized and widely used form of this method. It translates customer requirements, based on marketing research and benchmarking data, into an appropriate number of engineering targets to be met by a new product design. Basically, it is the nerve center and the engine that drives the entire QFD process." [Tapke, Jennifer; Muller, Alyson; Johnson, Greg; Siec, Josh. "House of Quality: Steps in Understanding the House of Quality" (PDF). IE 361. Iowa State University. www.public.iastate.edu/ ~vardeman/ IE361/ f01mini/ johnson.pdf] a>
The HOQ example "House of quality" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
This house of quality matrix sample was designed on the base of the Wikimedia Commons file: Casa de la calidad QFD.png.
[commons.wikimedia.org/ wiki/ File:A1_ House_ of_ Quality.png]
This file is made available under the Creative Commons CC0 1.0 Universal Public Domain Dedication. [creativecommons.org/ publicdomain/ zero/ 1.0/ deed.en]
"The house of quality, a part of QFD, identifies and classifies customer desires, identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires, correlates the two, allows for verification of those correlations, and then assigns objectives and priorities for the system requirements. This process can be applied at any system composition level (e.g. system, subsystem, or component) in the design of a product, and can allow for assessment of different abstractions of a system." [Quality function deployment. Wikipedia]
The HOQ example "House of quality of buses" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
[commons.wikimedia.org/ wiki/ File:A1_ House_ of_ Quality.png]
This file is made available under the Creative Commons CC0 1.0 Universal Public Domain Dedication. [creativecommons.org/ publicdomain/ zero/ 1.0/ deed.en]
"The house of quality, a part of QFD, identifies and classifies customer desires, identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires, correlates the two, allows for verification of those correlations, and then assigns objectives and priorities for the system requirements. This process can be applied at any system composition level (e.g. system, subsystem, or component) in the design of a product, and can allow for assessment of different abstractions of a system." [Quality function deployment. Wikipedia]
The HOQ example "House of quality of buses" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
This house of quality sample illustrates interrelationship matrix.
It was designed on the base of the figure 3-4 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced
Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"The next step in building a house of quality is to compare the VOC with technical characteristics and determine their interrelationships. In this context, engineering knowledge about the product and historic evidence/ data can provide useful information. Common practice is to use symbols to represent the nature of relationship between customer requirements and technical descriptors. Symbols used are:
- A solid circle represents a strong relationship (scored as +9).
- A single circle represents a medium relationship. (scored as +3).
- A triangle represents a weak relationship (scored as +1).
- The box is left blank if there is no relationship between VOC and technical characteristics.
Figure 3-4 provides the interrelationship matrix with type of relationships. Any cell that is empty implies no or insignificant relationship." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.6.html]
The HOQ example "House of Quality - interrelationship matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
It was designed on the base of the figure 3-4 in Lecture "How QFD helps in product quality improvement?" from the website of National Programme on Technology Enhanced
Learning (NPTEL), India. [nptel.ac.in/ courses/ 110101010/ downloads/ mod3/ Module%20 III-Lec1.pdf]
Distributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0) [creativecommons.org/ licenses/ by-sa/ 4.0/ ]
"The next step in building a house of quality is to compare the VOC with technical characteristics and determine their interrelationships. In this context, engineering knowledge about the product and historic evidence/ data can provide useful information. Common practice is to use symbols to represent the nature of relationship between customer requirements and technical descriptors. Symbols used are:
- A solid circle represents a strong relationship (scored as +9).
- A single circle represents a medium relationship. (scored as +3).
- A triangle represents a weak relationship (scored as +1).
- The box is left blank if there is no relationship between VOC and technical characteristics.
Figure 3-4 provides the interrelationship matrix with type of relationships. Any cell that is empty implies no or insignificant relationship." [nptel.ac.in/ courses/ 110101010/ modules/ module3/ lec1/ 1.6.html]
The HOQ example "House of Quality - interrelationship matrix" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
Quality Management
Quality management is what most of the managers, who are responsible for the product development and production, should know. It ensures that some particular product (or service, or even an organization) is consistent. Quality management has four main components, which are quality planning, quality improvement, quality assurance and quality control. Being focused not only on either product or service quality but also on the available means to achieve it, quality management uses both quality assurance and control of the processes and products in order to achieve the needed quality.Seven Basic Tools of Quality - Histogram
A histogram is a chart which visually displays a distribution of numerical data.ConceptDraw PRO diagramming and vector drawing software offers a powerful Seven Basic Tools of Quality solution from the Quality area of ConceptDraw Solution Park which contains a set of useful tools for easy drawing Histogram and other quality related diagrams of any complexity.
This house of quality matrix template was designed on the base of the Wikimedia Commons file: House of quality 9 step.png.
"An example of House of Quality including numbers (1-9) for easier relation between text and image."
[commons.wikimedia.org/ wiki/ File:House_ of_ quality_ 9_ step.png]
"Product Design. Initially, information about customer requirements must be collected. Once done, these should be converted into qualitative properties in the form of design. A tool used to facilitate this is the House of Quality, which is based on a number of processes that generally follow the list below.
1. Customer characteristics
2. Priorities of customer characteristics (scale 1-5)
3. Technical characteristics
4. Relationships between customer and technical characteristics (1.3.9)
5. Competing products
6. Rating of products on the market by customer characteristics (scale 1-5)
7. Rating of products on the market by technical characteristics (scale 1-5)
8. Rating and comparison of measurable values for product properties
9. The tool converts the information into measurable results
Then a more precise requirement specification can be made. Where product requirements and technical characteristics are developed in detail." [sv.wikipedia.org/ wiki/ Quality_ function_ deployment]
The HOQ template "House of quality 9 step" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
"An example of House of Quality including numbers (1-9) for easier relation between text and image."
[commons.wikimedia.org/ wiki/ File:House_ of_ quality_ 9_ step.png]
"Product Design. Initially, information about customer requirements must be collected. Once done, these should be converted into qualitative properties in the form of design. A tool used to facilitate this is the House of Quality, which is based on a number of processes that generally follow the list below.
1. Customer characteristics
2. Priorities of customer characteristics (scale 1-5)
3. Technical characteristics
4. Relationships between customer and technical characteristics (1.3.9)
5. Competing products
6. Rating of products on the market by customer characteristics (scale 1-5)
7. Rating of products on the market by technical characteristics (scale 1-5)
8. Rating and comparison of measurable values for product properties
9. The tool converts the information into measurable results
Then a more precise requirement specification can be made. Where product requirements and technical characteristics are developed in detail." [sv.wikipedia.org/ wiki/ Quality_ function_ deployment]
The HOQ template "House of quality 9 step" was designed using ConceptDraw PRO software extended with House of Quality solution from Quality area of ConceptDraw PRO Solution Park.
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