Interactive Voice Response Diagrams

Interactive Voice Response Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of ready-to-use vector stencils that help create Interactive Voice Response (IVR) diagrams illustrating in details a work of interactive voice response system, the IVR system’s logical and physical structure, Voice-over-Internet Protocol (VoIP) diagrams, and Action VoIP diagrams with representing voice actions on them, to visualize how the computers interact with callers through voice recognition and dual-tone multi-frequency signaling (DTMF) keypad inputs.

Interactive voice response (IVR) networks. Computer and Network Examples

Interactive voice response (IVR) networks. <br>Computer and Network Examples *

Interactive Voice Response (IVR) is a system of the prerecorded voice messages that allows a computer to interact with humans. IVR performs the function of the routing calls within a call center, using the information entered by the customer on the phone keypad in the touchtone mode. This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and show the Interactive Voice Response (IVR) network.

Interactive Voice Response System

How to represent the Interactive Voice Response System? The commonly used way is to draw the IVR diagram. You can draw it manually in a graphic editor, but ConceptDraw DIAGRAM diagramming and vector drawing software offers you the more effective way - to use the powerful tools of the Interactive Voice Response Diagrams Solution for ConceptDraw Solution Park.

IVR

ConceptDraw DIAGRAM is a powerful diagramming and vector drawing software. Now, supplied with Interactive Voice Response Diagrams solution from the Computer and Networks area, ConceptDraw DIAGRAM became ideal for construction the IVR diagrams.

IVR Systems

ConceptDraw DIAGRAM extended with Interactive Voice Response Diagrams Solution from the Computer and Networks Area enables to make quick and effective drawing the IVR diagrams describing the IVR systems of any complexity quick and effective.

What is IVR?

What is IVR? The Interactive voice response (IVR) is a popular and widely used technology which allows a computer to detect voice and keypad inputs, so it makes possible the interactions between computer and humans through the use of voice and dual-tone multi-frequency (DTMF) signals. For illustrating the logical and physical structure of IVR systems are used the IVR diagrams. ConceptDraw DIAGRAM software extended with Interactive Voice Response Diagrams solution allows you to make the IVR Diagrams quickly and easily.

Network Diagrams for Bandwidth Management

A perfect tool to draw network diagram for bandwidth management. Computer & Networks solution provides the symbol libraries with pre-designed network graphic elements. Use Computer & Networks solution to draw the network diagrams for bandwidth management for Cisco networks, Apple networks, IVR networks, GPRS networks, wi-fi networks, LAN and WAN.

Interactive Voice Response Network Diagram

ConceptDraw solution Computer and Networks provides Interactive Voice Response samples, templates and library of 35 vector stencils for drawing the IVR network diagrams. Use ConceptDraw DIAGRAM diagramming and vector drawing software enhanced with solution Computer and Networks to visualize the logical and physical structure of IVR systems for inbound and outbound call centers and voice mail systems.

Action VOIP

You want design the Action VoIP diagram and need a powerful software for this? ConceptDraw DIAGRAM extended with Interactive Voice Response Diagrams Solution from the Computer and Networks Area is exactly what you need.

Network Diagram Software IVR Balance Recharge Diagram

Network Diagram Software<br>IVR Balance Recharge Diagram *

Interactive Voice Response (IVR) Balance Recharge Diagram

Voice Actors

ConceptDraw DIAGRAM extended with Interactive Voice Response Diagrams Solution is a powerful software which provides a set of helpful tools for designing IVR and VoIP diagrams and visual representing the voice actors on them.

IVR System Architecture

This interactive voice response (IVR) diagram sample depicts the architecture of IVR systems. It was designed on the base of the Wikimedia Commons file: IVR-Systemarchitektur.png. [commons.wikimedia.org/ wiki/ File:IVR-Systemarchitektur.png]
This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license. [creativecommons.org/ licenses/ by-sa/ 3.0/ deed.en]
"DTMF decoding and speech recognition are used to interpret the caller's response to voice prompts. DTMF tones are entered via the telephone keypad. ...
Other technologies include using text-to-speech (TTS) to speak complex and dynamic information, such as e-mails, news reports or weather information. TTS is computer generated synthesized speech that is no longer the robotic voice traditionally associated with computers. Real voices create the speech in fragments that are spliced together (concatenated) and smoothed before being played to the caller.
An IVR can be deployed in several ways:
1. Equipment installed on the customer premises.
2. Equipment installed in the PSTN (public switched telephone network).
3. Application service provider (ASP) / hosted IVR.
IVR can be used to provide a more sophisticated voice mail experience to the caller. ...
An automatic call distributor (ACD) is often the first point of contact when calling many larger businesses. ...
IVR call flows are created in a variety of ways. A traditional IVR depended upon proprietary programming or scripting languages, whereas modern IVR applications are generated in a similar way to Web pages, using standards such as VoiceXML, CCXML, SRGS and SSML. ...
In telecommunications, an audio response unit (ARU) is a device that provides synthesized voice responses to DTMF keypresses by processing calls based on (a) the call-originator input, (b) information received from a database, and (c) information in the incoming call, such as the time of day.
ARUs increase the number of information calls handled and provide consistent quality in information retrieval." [Interactive voice response. Wikipedia]
The IVR diagram example "IVR System Architecture" was designed using ConceptDraw PRO software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.

IVR diagram

Used Solutions

AREA_COMPUTER_NETWORKS >

Interactive Voice Response Diagrams

IVR Network Diagram

Interactive Voice Response (IVR) Network Diagram

HelpDesk

How to Create an Interactive Voice Response (IVR) Diagram

Interactive Voice Response (IVR) Diagram is used to create and conduct the Interactive Voice Response systems for call-centers and voice mail services. IVR diagrams intended to visualize the logical and physical structure of Interactive voice response systems. ConceptDraw solution for Interactive Voice Response (IVR) Diagram allows you to create and communicate the Interactive Voice Response diagram of any complexity. Interactive Voice Response (IVR) System is a telecommunication technology that enables a computer to automatically process voice and touch phone signals. IVR systems allows users to interact through a computer with various service systems, available by telephone. The objective of IVR system is to reduce customer service costs by delivering self service to customers and guiding them to the information that they look for.

VoIP

ConceptDraw DIAGRAM extended with Interactive Voice Response Diagrams Solution from the Computer and Networks Area Solution is the best software for VoIP diagrams creating. Make sure in it right now!

Network VOIP. Computer and Network Examples

Network VOIP. <br>Computer and Network Examples *

Voice-over-Internet protocol (VoIP) is a protocol of the voice communications and multimedia sessions through the Internet or other packet-switched networks. VoIP systems use the data compression techniques, encapsulated in a data-packet stream over IP. They allows users to use regular telephone networks through any internet service provider and anywhere. VoIP is also called IP telephony, Internet telephony, Voice over broadband (VoBB). This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and shows the VoIP Network.

Personal area (PAN) networks. Computer and Network Examples

Personal area network (PAN) is a network organized on a limited area and used for data transmission between various personal devices, such as computers, tablets, laptops, telephones, different digital and mobile devices, etc. and also for connecting to higher level network and Internet. PAN is used to manage the interconnections of IT devices which surround a single user and generally contains such appliances, as cordless mice, keyboard, phone, and Bluetooth handsets. PANs can be wired with computer buses, or wirelessly connected to the Internet using such network technologies as Bluetooth, Z-Wave, ZigBee, IrDa, UWB, Body Area Network. PANs have a lot of pros and cons, they are expedient, lucrative and handy, but sometimes have bad connection with other networks on the same radio bands, Bluetooth has distance limits and slow data transfer speed, but is comparatively safe. ConceptDraw DIAGRAM diagramming software supplied with numerous solutions of Computer and Networks Area included to ConceptDraw Solution Park perfectly suits for designing the Personal Area Networks.

Computer Network Diagrams

Computer Network Diagrams solution extends ConceptDraw DIAGRAM software with samples, templates and libraries of vector icons and objects of computer network devices and network components to help you create professional-looking Computer Network Diagrams, to plan simple home networks and complex computer network configurations for large buildings, to represent their schemes in a comprehensible graphical view, to document computer networks configurations, to depict the interactions between network's components, the used protocols and topologies, to represent physical and logical network structures, to compare visually different topologies and to depict their combinations, to represent in details the network structure with help of schemes, to study and analyze the network configurations, to communicate effectively to engineers, stakeholders and end-users, to track network working and troubleshoot, if necessary.