Products Solutions Samples Buy
✕
This site uses cookies. By continuing to browse the ConceptDraw site you are agreeing to our Use of Site Cookies.
Try ConceptDraw Free
The vector stencils library "IVR people" contains 9 interactive voice response (IVR) people icons.
Use it to design your IVR diagrams with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "IVR people" is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
Customer female
Customer female, customer female,
Customer male
Customer male, customer male,
Man
Man, man,
Man in black goggle
Man in black goggle, man in black goggle,
Operator man
Operator man, operator man, drawing shapes,
Operator woman
Operator woman, operator woman, drawing shapes,
Woman
Woman, woman,
Young man
Young man, young man,
Young woman
Young woman, young woman,
Used Solutions
This IVR diagram sample illustrates how ENUM works by giving an example: Subscriber A sets out to call Subscriber B:
1. The User Agent of an ENUM-enabled subscriber terminal device, or a PBX, or a Gateway, translates the request for the number +34 98 765 4321 in accordance with the rule described in RFC 3761 into the ENUM domain 1.2.3.4.5.6.7.8.9.4.3.e164.arpa.
2. A request is sent to the Domain Name System (DNS) asking it to look up the ENUM domain 1.2.3.4.5.6.7.8.9.4.3.e164.arpa.
3. The query returns a result in the form of so called Naming Authority Pointer Resource NAPTR records, as per RFC 3403. In the example above, the response is an address that can be reached in the Internet using the VoIP protocol, SIP per RFC 3261.
4. The terminal application now sets up a communication link, and the call is routed via the Internet.
This IVR diagram sample was designed on the base of the Wikimedia Commons file: Ejemplo ENUM.jpg. [commons.wikimedia.org/ wiki/ File:Ejemplo_ ENUM.jpg]
"Being able to dial telephone numbers the way customers have come to expect is considered crucial for the convergence of classic telephone service (PSTN) and Internet telephony (Voice over IP, VoIP), and for the development of new IP multimedia services. The problem of a single universal personal identifier for multiple communication services can be solved with different approaches. One simple approach is the Electronic Number Mapping System (ENUM), developed by the IETF, using existing E.164 telephone numbers, protocols and infrastructure to indirectly access different services available under a single personal identifier. ENUM also permits connecting the IP world to the telephone system in a seamless manner." [Telephone number mapping. Wikipedia]
The IVR diagram example "Example ENUM" was designed using ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, phone ringing, info, database, customer male, cloud, 5 rackmount servers,
Used Solutions
The vector stencils library "Business people" contains 36 business people icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Business people" is included in the Business and Finance solution from the Illustration area of ConceptDraw Solution Park.
Board of directors
Board of directors, board of directors,
Negotiations
Negotiations, negotiations,
Business report
Business report, business report,
Conference
Conference, conference,
Speech
Speech, speech,
Round-table discussion
Round-table discussion, round-table discussion,
Presentation
Presentation, presentation,
Business meeting
Business meeting, business meeting,
International connections
International connections, international connections,
Staff
Staff, department, staff,
Business team
Business team, business team,
Business link
Business link, business link,
Hierarchy
Hierarchy, hierarchy,
Employee male
Employee male, employee male,
Employee female
Employee female, employee female,
Manager
Manager, manager,
Shareholder
Shareholder, shareholder, stakeholder,
Customer
Customer, customer,
Leader
Leader, leader,
Investor
Investor, investor,
Boss chair
Boss chair, boss chair,
Partners
Partners, partners,
Organization
Organization, organization, cooperation,
Team work
Team work, team work,
Salary allocation
Salary allocation, salary allocation,
HR management
HR management, hr management,
Employed worker
Employed worker, employed worker,
Underloaded resource
Underloaded resource, underloaded resource,
Overdriven resource
Overdriven resource, overdriven resource,
Human resource
Human resource, human resource,
Available resource
Available resource, available resource,
Job vacancy
Job vacancy, job vacancy,
Staff search
Staff search, staff search,
Interview
Interview, interview,
Business man
Business man, business man,
Rally
Rally, rally,
Used Solutions

How To Draw Building Plans

Building Plan Software
Building Plan is the basis for implementation construction and repair works. Creation of Building Plans is the main purpose of architects and designers. They are required and even obligatory for builders to accurately implement your wishes and ideas during the building, designing or redesigning your home, flat, office, or any other premise. ConceptDraw PRO is a powerful quick building plan software for creating great-looking Office layouts, Home floor plans, Commercial floor plans, Storage building plans, Expo and Shopping mall building plans, School and Training building plans, Cafe or Restaurant plans, Gym and Spa area plans, Sport field plans, House interior designs, Electric and Telecom building plans, Fire and Emergency plans, HVAC plans, Security and Access plans, Plumbing and Piping plans, Plant layouts, etc. Use helpful samples, templates and variety of libraries with numerous building design elements from Floor Plans solution for ConceptDraw PRO software to facilitate design drawing process.
How to Draw a Floor Plan
How to Draw a Floor Plan
The vector stencils library "Sales symbols" contains 55 sales pictograms.
Use these icon set to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales symbols" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Banknotes
Banknotes, banknotes,
Box
Box, box,
Businessman
Businessman, businessman, business man,
Businesswoman
Businesswoman, business woman,
Cellphone caller, man
Cellphone caller, man, cellphone caller,
Cellphone caller, woman
Cellphone caller, woman, cellphone caller,
Clerk, man
Clerk, man, clerk, man, man torso,
Clerk, woman
Clerk, woman, clerk, woman, woman torso,
Client computer
Client computer, client computer,
Cloud
Cloud, cloud,
Coins
Coins, coins,
Computer monitor
Computer monitor, computer monitor,
Crate
Crate, crate,
Credit cards
Credit cards, credit cards,
Credit card American Express
Credit card American Express, American Express credit card,
Credit card China UnionPay
Credit card China UnionPay, China UnionPay credit card,
Credit card Discover
Credit card Discover, Discover credit card,
Credit card Master
Credit card Master, Master credit card,
Credit card Visa
Credit card Visa, Visa credit card,
Customer, man
Customer, man, customer, man, man torso,
Customer, woman
Customer, woman, customer, woman, woman torso,
Data base
Data base, data base, database,
Disqualified
Disqualified, unqualified, disqualified, unlike,
Document
Document, document,
Documents
Documents, documents,
Document folder
Document folder, document folder, documents,
Email
Email, email,
Exporting
Exporting, exporting,
Man figure
Man figure, man figure, business man,
Woman figure
Woman figure, woman figure, business woman,
Folder closed
Folder closed, folder closed,
Folder opened
Folder opened, folder opened,
Importing
Importing, importing, box,
International
International, international, globe,
Mail
Mail, mail,
Mobile
Mobile, mobile,
Notes
Notes, notes,
PayPal
PayPal, PayPal,
Phone
Phone, phone,
Phone caller, man
Phone caller, man, phone caller, man, clerk, man, man torso,
Phone caller, woman
Phone caller, woman, phone caller, woman, customer, woman,
Presentation slide
Presentation slide, presentation slide,
Qualified
Qualified, qualified, like,
Server
Server, server,
Shopping bag, empty
Shopping bag, empty, empty shopping bag,
Shopping bag, full
Shopping bag, full, full shopping bag,
Shopping cart, empty
Shopping cart, empty, empty shopping cart,
Shopping cart, full
Shopping cart, full, full shopping cart, empty shopping cart,
Spreadsheet
Spreadsheet, spreadsheet,
Technician
Technician, technician,
Time
Time, time, clock,
USB flash card
USB flash card, usb flash card,
User
User, user, clerk, man, man torso,
Web form
Web form, web form,
Web page
Web page, web page,
Used Solutions
The vector stencils library "Business people" contains 36 business people icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Business people" is included in the Business and Finance solution from the Illustration area of ConceptDraw Solution Park.
Board of directors
Board of directors, board of directors,
Negotiations
Negotiations, negotiations,
Business report
Business report, business report,
Conference
Conference, conference,
Speech
Speech, speech,
Round-table discussion
Round-table discussion, round-table discussion,
Presentation
Presentation, presentation,
Business meeting
Business meeting, business meeting,
International connections
International connections, international connections,
Staff
Staff, department, staff,
Business team
Business team, business team,
Business link
Business link, business link,
Hierarchy
Hierarchy, hierarchy,
Employee male
Employee male, employee male,
Employee female
Employee female, employee female,
Manager
Manager, manager,
Shareholder
Shareholder, shareholder, stakeholder,
Customer
Customer, customer,
Leader
Leader, leader,
Investor
Investor, investor,
Boss chair
Boss chair, boss chair,
Partners
Partners, partners,
Organization
Organization, organization, cooperation,
Team work
Team work, team work,
Salary allocation
Salary allocation, salary allocation,
HR management
HR management, hr management,
Employed worker
Employed worker, employed worker,
Underloaded resource
Underloaded resource, underloaded resource,
Overdriven resource
Overdriven resource, overdriven resource,
Human resource
Human resource, human resource,
Available resource
Available resource, available resource,
Job vacancy
Job vacancy, job vacancy,
Staff search
Staff search, staff search,
Interview
Interview, interview,
Business man
Business man, business man,
Rally
Rally, rally,
Used Solutions
The vector stencils library "HR department" contains 50 workflow symbols.
Use this department icon set to draw your HR process flowcharts, workflow diagrams and infographics with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR department" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Accounting
Accounting, accounting,
Accounts payable
Accounts payable, accounts payable,
Accounts receivable
Accounts receivable,
Audit
Audit, audit,
Bank
Bank, bank,
Board of directors
Board of directors, board of directors,
Career center
Career center, career center,
Copy center
Copy center, copy center,
Customer service operator
Customer service operator, customer service operator,
Customer service technician
Customer service technician, customer service technician,
Data center
Data center, data center,
Delivery
Delivery, Delivery,
Design
Design, design,
Devices management
Devices management, devices management,
Distribution
Distribution, distribution,
Distribution 2
Distribution 2, distribution,
Employee
Employee, employee,
Engineering
Engineering, engineering,
Facilities
Facilities, facilities,
Finance
Finance, finance,
Human resource
Human resource, Human resource,
Information services
Information services, information services,
Information systems
Information systems, information systems,
International division
International division, international division,
International marketing
International marketing, international marketing,
International sales
International sales, international sales,
Inventory
Inventory, inventory,
Legal department
Legal department, legal department,
Mail room
Mail room, mail room,
Mail service
Mail service, mail service,
Management
Management, management,
Manufacturing
Manufacturing, manufacturing,
Marketing
Marketing, marketing,
Motorpool
Motorpool, motorpool,
Online service
Online service, online service,
Packaging
Packaging, packaging,
Payroll
Payroll, payroll,
Publications
Publications, publications,
Purchasing
Purchasing, purchasing,
Quality assurance
Quality assurance, quality assurance,
Receiving
Receiving, receiving, employee,
Reception
Reception, reception,
Research and development
Research and development, research and development,
Scales
Scales, scales,
Sales growth
Sales growth, sales growth,
Security
Security, security,
Shipping
Shipping, shipping,
Suppliers
Suppliers, suppliers,
Telecommunication
Telecommunication, telecommunication,
Warehouse
Warehouse, warehouse,
Used Solutions
The vector stencils library "Sales department" contains 49 company department icons.
Use these sales pictograms to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales department" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Accounting
Accounting, accounting,
Accounts payable
Accounts payable, accounts payable,
Accounts receivable
Accounts receivable, accounts receivable,
Audit
Audit, audit,
Bank
Bank, bank,
Board of directors
Board of directors, board of directors,
Copy center
Copy center, copy center,
Customer service operator
Customer service operator, customer service operator,
Customer service technician
Customer service technician, customer service technician,
Data center
Data center, data center,
Delivery
Delivery, Delivery,
Design
Design, design,
Devices management
Devices management, devices management,
Distribution
Distribution, distribution,
Distribution
Distribution, distribution,
Employee
Employee, employee,
Engineering
Engineering, engineering,
Facilities
Facilities, facilities,
Finance
Finance, finance,
Human resource
Human resource, employee, Human resource,
Devices management
Devices management, devices management,
Information systems
Information systems, information systems,
International division
International division, international division,
International marketing
International marketing, international marketing,
International sales
International sales, international sales,
Inventory
Inventory, inventory,
Legal department
Legal department, legal department,
Mail room
Mail room, mail room,
Mail service
Mail service, mail service,
Management
Management, management,
Manufacturing
Manufacturing, manufacturing,
Marketing
Marketing, marketing,
Motorpool
Motorpool, motorpool,
Online service
Online service, online service,
Packaging
Packaging, packaging,
Payroll
Payroll, payroll,
Publications
Publications, publications,
Purchasing
Purchasing, purchasing,
Quality assurance
Quality assurance, quality assurance,
Receiving
Receiving, receiving, employee,
Reception
Reception, reception,
Research and development
Research and development, research and development,
Sales growth
Sales growth, sales growth,
Scales
Scales, scales,
Security
Security, security,
Shipping
Shipping, shipping,
Suppliers
Suppliers, suppliers,
Telecommunication
Telecommunication, telecommunication,
Warehouse
Warehouse, warehouse,
Used Solutions
The vector stencils library "Workflow diagrams" contains 54 symbol icons of workflow diagrams.
The workflow diagrams represent information flow, automation of business processes, business process re-engineering, accounting, management, and human resources tasks in industry, business, and manufacturing.
Use this library to draw workflow diagrams in the ConceptDraw PRO diagramming and vector drawing software extended with the Workflow Diagrams solution from the Business Processes area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ business-process-workflow-diagrams
Accounting
Accounting, accounting,
Accounts Payable
Accounts Payable, accounts payable,
Accounts Receivable
Accounts Receivable, accounts receivable,
Bank
Bank, bank,
Board of Directors
Board of Directors, board of directors,
Copy Center
Copy Center, copy center,
Customer Service
Customer Service, customer service,
Distribution
Distribution, distribution,
Finance
Finance, finance,
Information Systems
Information Systems, information systems,
International Division
International Division, international division,
International Marketing
International Marketing, international marketing,
International Sales
International Sales, international sales,
Inventory
Inventory, inventory,
Legal Department
Legal Department, legal department,
Mailroom 2
Mailroom 2, mailroom,
Mailroom 1
Mailroom 1, mailroom,
Management
Management, management,
Manufacturing
Manufacturing, manufacturing,
Marketing
Marketing, marketing,
Motor Pool
Motor Pool, motor pool, car,
Packaging
Packaging, packaging,
Payroll
Payroll, payroll,
Person 1
Person 1, person,
Person 2
Person 2, person,
Personnel/ Staff
Personnel/ Staff, personnel, staff,
Publications
Publications, publications,
Purchasing
Purchasing, purchasing,
Quality Assurance
Quality Assurance, quality assurance,
Exchange
Exchange, exchange,
Reception
Reception, reception,
Research and Development
Research and Development, research and development,
Sale contract
Sale contract, sales, sale, contract,
Shipping
Shipping, shipping,
Suppliers
Suppliers, suppliers,
Telecommunications
Telecommunications, telecommunications,
Treasurer
Treasurer, treasurer,
Warehouse
Warehouse, warehouse,
Lorry
Lorry, lorry, delivery,
Quality
Quality, quality,
Production
Production, production,
Box
Box, box,
Boxes
Boxes, box,
Open box
Open box, box, open,
Payment
Payment, payment,
Receiving
Receiving, receiving,
Sales
Sales, sales,
Phone
Phone, phone,
Operator 1
Operator 1, operator,
Online booking
Online booking, online booking,
Operator 2
Operator 2, operator,
Server
Server, server,
Car
Car, car,
Mini truck
Mini truck, truck,
Used Solutions
"Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with prerecorded or dynamically generated audio to further direct users on how to proceed. IVR applications can be used to control almost any function where the interface can be broken down into a series of simple interactions. IVR systems deployed in the network are sized to handle large call volumes.
IVR technology is also being introduced into automobile systems for hands-free operation. Current deployment in automobiles revolves around satellite navigation, audio and mobile phone systems.
It is common in industries that have recently entered the telecommunications industry to refer to an automated attendant as an IVR. The terms, however, are distinct and mean different things to traditional telecommunications professionals, whereas emerging telephony and VoIP professionals often use the term IVR as a catch-all to signify any kind of telephony menu, even a basic automated attendant. The term voice response unit (VRU), is sometimes used as well." [Interactive voice response. Wikipedia]
The interactive voice response (IVR) diagram template for the ConceptDraw PRO diagramming and vector drawing software is included in the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram template
IVR diagram template, phone call, opened letter, menu block, main menu block, customer male, IP phone,
Used Solutions
This interactive voice response (IVR) diagram sample illustrates the IVR services.
"IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. Examples of typical IVR applications are telephone banking, televoting, and credit card services. ...
Voice-Activated Dialing
... (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ...
Entertainment and information.
Some of the largest installed IVR platforms are used for televoting on television game shows, ... which can generate enormous call spikes. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. ...
Anonymous access.
IVR systems allow callers to obtain data relatively anonymously. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. ...
Clinical trials.
IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. ... Applications include patient randomization and drug supply management. ...
Outbound calling.
IVR systems can be used for outbound calls, as IVR systems are more intelligent than many predictive dialer systems, and can use Call Progress Detection to recognize different line conditions...
Other common IVR services include:
Mobile - Pay-As-You-Go account funding; registration; mobile purchases, such as ring tones and logos;
Banking - balance, payments, transfers, transaction history;
Retail & Entertainment - orders, bookings, credit & debit card payments;
Utilities - meter readings; account look-up, history and balance, payment, consumption history;
Travel — ticket booking, flight information, check-in;
Weather forecasts, water, road and ice conditions" [Interactive voice response. Wikipedia]
The IVR diagram example "IVR services" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.
IVR diagram
IVR diagram, web traffic, shopping bag, settings, send message, phone keypad, office building, money, mobile provider, mobile call, message, menu block, button, lock, info, dictaphone, voicemail, database, customer male, building, GIS,
Used Solutions

dashboard software, social community dashboard, dashboard facebook ConceptDraw Dashboard for Facebook

dashboard software, social community dashboard, dashboard facebook
ConceptDraw Dashboard for Facebook solution extends ConceptDraw PRO software with a dynamically updated visual dashboard, which shows lifetime total likes, daily friends of fans, and daily page views, information you can receive from Facebook Insights.

Electrical Engineering

Electrical Engineering
Electrical engineering is a field of engineering that generally deals with the study and application of electricity, electronics, and electromagnetism. ConceptDraw PRO extended with Electrical Engineering Solution from the Industrial Engineering Area of ConceptDraw Solution Park is the best Electrical Engineering software. You have an excellent possibility to make sure this right now.

Software Diagram Examples and Templates

UML Class Diagrams
ConceptDraw Pro is a powerful tool for business and technical diagramming. Software Development area of ConceptDraw Solution Park provides 5 solutions: Data Flow Diagrams, Entity-Relationship Diagram (ERD), Graphic User Interface, IDEFO Diagrams, Rapid UML.