"Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results. ...
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The opportunity flow chart example "Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
An organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company. Rummler and Brache suggested a model for running a Process Improvement and Management project (PI&M), containing the following steps:
1. Identify the process to be improved (based on a critical business issue): The identification of key processes can be a formal or informal exercise. The management team might select processes by applying a set of criteria derived from strategic and tactical priorities, or process selection is based on obvious performance gaps. It is important is to select the process(es) which have the greatest impact on a competitive advantage or customer requirement.
2. Develop the objective(s) for the project based on the requirements of the process: The focus might be on quality improvement, productivity, cost, customer service or cycle time. The goal is however always the same; to get the key process under control.
3. Select the members of the cross-functional team: A horizontal (cross-functional) analysis is carried out by a team composed of representatives of all functions involved in the process. While a consultant or in-house staff person can do the job, the quality of the analysis and the commitment to change is far greater with a cross-functional team.
4. Document the current process by creating a flowchart or "organization map": Describe the process regarding the Organizational level, the Process level and the Job/ Performer level according to Rummler. Develop a cross-functional process map for the process.
5. Identify "disconnects" in the process: “Disconnections” are everything that inhibit the efficiency and effectiveness of the process. The identification should be categorized into the three levels: The Organizational level, the Process level and the Job/ Performer level.
6. Recommend changes (organizational, in the process or in its execution): Categorize and prioritize the main problems and possibilities, evaluate alternative solutions. Develop a cross-functional process map for the recommended process.
7. Establish process and sub-process measures: The process measures should reflect the objectives of the project.
8. Implement the improvements." [Business process improvement. Wikipedia]
The opportunity flow chart example "Replacing engine oil" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Cross-Functional Flowcharts solution from the Business Processes area of ConceptDraw Solution Park.
Basic Flowchart Examples
ConceptDraw PRO is a business flowchart software includes the wide flowchart examples package.How to Create a Cross Functional Flow Chart
If neither of 45 vector shapes of the Cross-Functional Flowcharts solution don't fit your needs, you will want to learn How to create a unique Cross-Functional flowchart.ConceptDraw Arrows10 Technology - This is more than enough versatility to draw any type of diagram with any degree of complexity.
Drawing software lets you to make horizontal and vertical, audit, opportunity and many more flowcharts.
Cross Functional Flowchart for Business Process Mapping
Start your business process mapping with conceptDraw PRO and its Arrows10 Technology. Creating a process map, also called a flowchart, is a major component of Six Sigma process management and improvement. Use Cross-Functional Flowchart drawing software for business process mapping (BPM).Use a variety of drawing tools, smart connectors and shape libraries to create flowcharts of complex processes, procedures and information exchange. Define and document basic work and data flows, financial, production and quality management processes to increase efficiency of you business.
Types of Flowchart - Overview
When designing a process or an instruction in clear way, you should consider creating a flowchart. A Process Flow Diagram is the method. You can avoid wasting a lot of time understanding complex concepts as they get clear with different diagrams.![How to Simplify Flow Charting](https://i1.ytimg.com/vi/ZxzpKy0V0ok/hqdefault.jpg)
This presales process flowchart example depicts the Microsoft Dynamics CRM workflow from lead to opportunity. It was redesigned from the Wikimedia Commons file: Lead to Opportunity sales flow.svg. [commons.wikimedia.org/ wiki/ File:Lead_ to_ Opportunity_ sales_ flow.svg]
"Presales is a process or a set of activities normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered to the customer. ...
In a typical sales cycle the stages are:
(1) Contact.
(2) Lead / Suspect.
(3) Prospect / Opportunity.
The task of a presales person starts from the initial contact phase and often ends once the customer is acquired i.e. sale is made." [Presales. Wikipedia]
The process flowchart example "Lead to opportunity sales flow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
"Presales is a process or a set of activities normally carried out before a customer is acquired, though sometimes presales also extends into the period the product or service is delivered to the customer. ...
In a typical sales cycle the stages are:
(1) Contact.
(2) Lead / Suspect.
(3) Prospect / Opportunity.
The task of a presales person starts from the initial contact phase and often ends once the customer is acquired i.e. sale is made." [Presales. Wikipedia]
The process flowchart example "Lead to opportunity sales flow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Flowchart Examples and Templates
ConceptDraw provides a wide variety of examples such as flowcharts, organizational charts, business charts, and lots more. Please choose any examples you are interested in, alternatively download them for free; you will need to install ConceptDraw to view them. As you will see, ConceptDraw is very powerful, you can use more than 10000 symbols, examples, and many pre-drawn templates, to create your own spectacular flowcharts, business diagrams, and lots more, effortlessly, and in no time at all.
Cross-Functional Flowcharts
Cross-functional flowcharts are powerful and useful tool for visualizing and analyzing complex business processes which requires involvement of multiple people, teams or even departments. They let clearly represent a sequence of the process steps, the order of operations, relationships between processes and responsible functional units (such as departments or positions).
Cross Functional Flowchart
ConceptDraw PRO extended with Cross-Functional Flowcharts Solution from the Business Processes Area is the best software for quick and easy designing Cross Functional Flowchart of any complexity. Make sure in it right now!Cross-Functional Flowchart Basics
Don't let your first glance fool you. ConceptDraw is a lot easier to use than it looks. Use its cross-functional templates and library as basics to get started.All you need to know are a few basic steps and terms.
ConceptDraw Arrows10 Technology is a new age in drawing software. Use it for process flows and its new rapid draw feature enables to draw an impressive charts in a seconds.
Example of Flowchart Diagram
ConceptDraw - feature-rich flowchart software. This software includes flowchart diagram examples set. Libraries contain vector stencils that allow users to use RapidDraw technology. Users can start draw their own flowchart diagrams from existing examples by clicking on direction arrows.Business Process Flowchart
Cross-functional (deployment) flowcharts visualize what functional units (people, departments or functional areas) are responsible for the business process operations.The flowcharts are divided into rows/columns of functional units. Blocks of various shapes represent the process steps, and are placed in rows/columns of the responsible functional units.
Business Processes
Business Process solution extends ConceptDraw PRO software with business process diagrams as cross-functional flowcharts, workflows, process charts, IDEF0, timelines, calendars, Gantt charts, business process modeling, audit and opportunity flowcharts.
Business diagrams & Org Charts with ConceptDraw PRO
Business flowcharting tool helps you create a flowchart with minimal effort. With ConceptDraw you can make a flowchart, draw data flow diagrams, orgchart professional, process flow diagrams etc - without any prior knowledge or training.![Draw Business Process Diagrams](https://i1.ytimg.com/vi/g6yFqXT_07s/hqdefault.jpg)
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