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Process Flowchart

The main reason of using Process Flowchart or PFD is to show relations between major parts of the system. Process Flowcharts are used in process engineering and chemical industry where there is a requirement of depicting relationships between major components only and not include minor parts. Process Flowcharts for single unit or multiple units differ in their structure and implementation. ConceptDraw DIAGRAM is Professional business process mapping software for making Process flowcharts, Process flow diagram, Workflow diagram, flowcharts and technical illustrations for business documents and also comprehensive visio for mac application. Easier define and document basic work and data flows, financial, production and quality management processes to increase efficiency of your business with ConcepDraw DIAGRAM. Business process mapping software with Flowchart Maker ConceptDraw DIAGRAM includes extensive drawing tools, rich examples and templates, process flowchart symbols and shape libraries, smart connectors that allow you create the flowcharts of complex processes, process flow diagrams, procedures and information exchange. Process Flowchart Solution is project management workflow tools which is part ConceptDraw Project marketing project management software. Drawing charts, diagrams, and network layouts has long been the monopoly of Microsoft Visio, making Mac users to struggle when needing such visio alternative like visio for mac, it requires only to view features, make a minor edit to, or print a diagram or chart. Thankfully to MS Visio alternative like ConceptDraw DIAGRAM software, this is cross-platform charting and business process management tool, now visio alternative for making sort of visio diagram is not a problem anymore however many people still name it business process visio tools.
How To Create a Process Flow Chart (business process modelling techniques)
How To Create a Process Flow Chart (business process modelling techniques)
The vector stencils library "Professions" contains 58 people clipart images of different professions you can use in your presentations, illustrations and infographics.
"Electronic clip art is available in several different file formats. It is important for clip art users to understand the differences between file formats so that they can use an appropriate image file and get the resolution and detail results they need.
Clip art file formats are divided into 2 different types: bitmap or vector graphics. ...
In contrast to the grid format of bitmap images, Vector graphics file formats use geometric modeling to describe an image as a series of points, lines, curves, and polygons. Because the image is described using geometric data instead of fixed pixels, the image can be scaled to any size while retaining "resolution independence", meaning that the image can be printed at the highest resolution a printer supports, resulting in a clear, crisp image. Vector file formats are usually superior in resolution and ease of editing as compared to bitmap file formats, but are not as widely supported by software and are not well-suited for storing pixel-specific data such as scanned photographs. In the early years of electronic clip art, vector illustrations were limited to simple line art representations." [Clip art. Wikipedia]
The clip art example "Professions - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the People solution from the Illustration area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ illustrations-people
Builder 1
Builder 1, builder, man,
System administrator
System administrator, system administrator,
Worker of conveyor
Worker of conveyor, worker, conveyor, man,
Clerk 1
Clerk 1, clerk, woman,
Clerk 2
Clerk 2, clerk, man,
Student 2
Student 2, student, girl,
Student 3
Student 3, student, guy,
Student 1
Student 1, student, guy,
Dispatcher 1
Dispatcher 1, dispatcher, man,
Accountant
Accountant, accountant,
Gardener
Gardener, gardener, man,
Lawyer
Lawyer, lawyer,
Jurist
Jurist, jurist,
Judge
Judge, judge,
Consultant
Consultant, consultant, adviser, counselor, advisor, consultor, counsellor,
Manager
Manager, manager, man,
Director
Director, director, man,
Programmer
Programmer, programmer,
Architect
Architect, architect, man,
Pilot
Pilot, pilot, man,
Policeman
Policeman, policeman, man,
Secretary
Secretary, secretary, woman,
Security officer
Security officer, security officer, man,
Clerk 3
Clerk 3, clerk, man,
Musician
Musician, musician,
Presenter
Presenter, presenter,
Athlete
Athlete, athlete, sportsman,
Artist
Artist, artist,
Announcer
Announcer, announcer, man,
Photographer
Photographer, photographer,
Hairdresser
Hairdresser, hairdresser,
Florist
Florist, florist,
Spaceman
Spaceman, spaceman, astronaut,
Engineer
Engineer, engineer, man,
Reporter
Reporter, reporter, woman,
Tailor
Tailor, tailor,
Dispatcher 2
Dispatcher 2, dispatcher, woman,
Biologist
Biologist, biologist,
Chemist
Chemist, chemist,
Dentist
Dentist, dentist,
Priest
Priest, priest,
Soldier
Soldier, soldier, man,
Doctor
Doctor, doctor, physician, medic, medical man, medical adviser,
Driver
Driver, driver, man,
Carpenter
Carpenter, carpenter, man,
Fireman
Fireman, fireman, man,
Seaman
Seaman, seaman, man,
Builder 2
Builder 2, builder, man,
Postman
Postman, postman, man,
Miner
Miner, miner, man,
Waiter
Waiter, waiter,
Cleaner
Cleaner, cleaner, man,
Cashier
Cashier, cashier,
Shop assistant
Shop assistant, shop assistant,
Cook
Cook, cook,
Flight attendant
Flight attendant, flight attendant, hostess, air hostess, woman,
Teacher
Teacher, teacher, woman,
Hall porter
Hall porter, hall porter,
The vector stencils library "Sales steps" contains 23 sales steps symbols.
Use these sales pictograms to draw your sales flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Sales steps" is included in the Sales Flowcharts solution from the Marketing area of ConceptDraw Solution Park.
Accept
Accept, accept,
Agree
Agree, agree,
Analyze
Analyze, analyze,
Attention
Attention, attention,
Сheckbox
Сheckbox, checkbox,
Checkout
Checkout, checkout,
Commit
Commit, commit,
Hand over
Hand over, hand over,
Log in
Log in, log in,
Manual filling
Manual filling, manual filling,
Meeting
Meeting, meeting,
Pay
Pay, pay,
Phone
Phone, phone,
Presentation
Presentation, presentation,
Problem
Problem, problem,
Question
Question, question,
Receive
Receive, receive,
Refuse
Refuse, refuse,
Run
Run, run,
Secure payment
Secure payment, secure payment,
Shipping
Shipping, shipping,
Stop
Stop, stop,
Synchronization
Synchronization, synchronization,
The vector stencils library "HR steps" contains 32 HR workflow symbols.
Use this HR icon set to draw your HR flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR steps" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Accept
Accept, accept,
Agree
Agree, agree,
Analyze
Analyze, analyze,
Appraisal
Appraisal, appraisal,
Attention
Attention, attention,
Сheckbox
Сheckbox, checkbox,
Checkout
Checkout, checkout,
Commit
Commit, commit, commitment,
Grievance procedures
Grievance procedures, time evaluation, grievance procedures,
Hand over
Hand over, hand over,  fork over, render, turn in, fork out, fork up, deliver,
Interview
Interview, interview, job interview,
Job analysis
Job analysis, job analysis,
Job offer
Job offer, job offer,
Job search
Job search, job search,
Learning
Learning, learning,
Log in
Log in, log in, login,
Manual filling
Manual filling, manual filling,
Meeting
Meeting, meeting,
Pay
Pay, pay,
Phone interview
Phone interview, phone interview,
Presentation
Presentation, presentation,
Problem
Problem, problem,
Question
Question, question,
Receive
Receive, receive,
Refuse
Refuse, refuse,
Run
Run, run,
Secure payment
Secure payment, secure payment,
Select staff
Select staff, select staff,
Shipping
Shipping, shipping,
Stop
Stop, stop,
Synchronization
Synchronization, synchronization, sync,
Video conference
Video conference, video conference,

Diagramming Software for Design UML Object Diagrams

UML Object Diagram shows the structure of a modeled system at a specific time. ConceptDraw Rapid UML solution delivers libraries contain pre-designed objects fit UML notation, and ready to draw professional UML Object Diagram.
The vector stencils library "Building core" contains 80 shapes for stairs, elevators, escalators, restroom fixtures, and a safe. Use it for structural diagrams, bathroom layouts, building automation, architectural drawings, and riser diagrams in the ConceptDraw PRO diagramming and vector drawing software extended with the Floor Plans solution from the Building Plans area of ConceptDraw Solution Park.
Ornamental stair
Ornamental stair, ornamental stair, ornamental staircase,
Ornamental stair, break
Ornamental stair, break, ornamental stair, ornamental staircase,
Ornamental stair, handrails
Ornamental stair, handrails, ornamental stair, ornamental staircase,
Ornamental stair, handrails, break
Ornamental stair, handrails, break, ornamental stair, ornamental staircase,
Ornamental stair 2
Ornamental stair 2, ornamental stair, ornamental staircase,
Ornamental stair 2, handrails
Ornamental stair 2, handrails, ornamental stair, ornamental staircase,
Scissor staircase
Scissor staircase, scissor staircase,
Scissor staircase, break
Scissor staircase, break, scissor staircase,
Scissor staircase, break 2
Scissor staircase, break 2, scissor staircase,
Scissor staircase, handrails
Scissor staircase, handrails, scissor staircase,
Scissor staircase, handrails, break
Scissor staircase, handrails, break, scissor staircase,
Scissor staircase, handrails, break 2
Scissor staircase, handrails, break 2, scissor staircase,
Straight staircase
Straight staircase, straight staircase,
Straight staircase, break
Straight staircase, break, straight staircase,
Straight staircase, break, upper
Straight staircase, break, upper, straight staircase,
Straight staircase, break, lower
Straight staircase, break, lower, straight staircase,
Straight staircase, handrails
Straight staircase, handrails, straight staircase,
Straight staircase, handrails, break
Straight staircase, handrails, break, straight staircase,
Straight staircase, handrails, break, upper
Straight staircase, handrails, break, upper, straight staircase,
Straight staircase, handrails, break, lower
Straight staircase, handrails, break, lower, straight staircase,
Spiral staircase, ascending
Spiral staircase, ascending, spiral staircase,
Spiral staircase, descending
Spiral staircase, descending, spiral staircase,
Spiral staircase, handrails, ascending
Spiral staircase, handrails, ascending, spiral staircase,
Spiral staircase, handrails, descending
Spiral staircase, handrails, descending, spiral staircase,
Stair section
Stair section, stair section,
Z-shaped stairs
Z-shaped stairs, Z-shaped stairs, Z-shaped staircase,
Z-shaped stairs, handrails
Z-shaped stairs, handrails, Z-shaped stairs, Z-shaped staircase,
Z-shaped stairs 2
Z-shaped stairs 2, Z-shaped stairs, Z-shaped staircase,
Z-shaped stairs 2, handrails
Z-shaped stairs 2, handrails, Z-shaped stairs, Z-shaped staircase,
Straight run stairs
Straight run stairs, straight run stairs,
Straight run stairs, handrails
Straight run stairs, handrails, straight run stairs,
Divided return stairs
Divided return stairs, divided return stairs,
Divided return stairs, handrails
Divided return stairs, handrails, divided return stairs,
Divided return stairs 2
Divided return stairs 2, divided return stairs,
Divided return stairs 2, handrails
Divided return stairs 2, handrails, divided return stairs,
L-shaped stairs
L-shaped stairs, L-shaped stairs, L-shaped staircase,
L-shaped stairs, handrails
L-shaped stairs, handrails, L-shaped stairs, L-shaped staircase,
Stair break
Stair break, stair break,
Up direction
Up direction, stair direction,
Down direction
Down direction, stair direction,
Stair landing, 0 step
Stair landing, 0 step, stair landing,
Stair landing, 2 step
Stair landing, 2 step, stair landing,
Stair landing, 3 step
Stair landing, 3 step, stair landing,
Stair landing, 0 step, stagger
Stair landing, 0 step, stagger, stair landing,
Stair landing, 2 step, stagger
Stair landing, 2 step, stagger, stair landing,
Stair landing, 3 step, stagger
Stair landing, 3 step, stagger, stair landing,
Corner landing, round, 1 step
Corner landing, round, 1 step, corner landing,
Corner landing, round, 2 step
Corner landing, round, 2 step, corner landing,
Corner landing, round, 3 step
Corner landing, round, 3 step, corner landing,
Corner landing, square, 1 step
Corner landing, square, 1 step, corner landing,
Corner landing, square, 2 step
Corner landing, square, 2 step, corner landing,
Corner landing, square, 3 step
Corner landing, square, 3 step, corner landing,
Escalator
Escalator, escalator,
Escalator, ascending
Escalator, ascending, escalator,
Escalator, descending
Escalator, descending, escalator,
Escalator, break
Escalator, break, escalator,
Escalator, break, ascending
Escalator, break, ascending, escalator,
Escalator, break, descending
Escalator, break, descending, escalator,
Hand rail
Hand rail, hand rail, handrail,
Corner hand rail 1
Corner hand rail 1, corner hand rail,
Corner hand rail 2
Corner hand rail 2, corner hand rail,
Toilet
Toilet, toilet,
Sink
Sink, sink,
Urinal
Urinal, urinal,
Toilet stall, in, left
Toilet stall, in, left, toilet stall,
Toilet stall, in, right
Toilet stall, in, right, toilet stall,
Toilet stall, out, left
Toilet stall, out, left, toilet stall,
Toilet stall, out, right
Toilet stall, out, right, toilet stall,
Toilet stall 2, in, left
Toilet stall 2, in, left, toilet stall,
Toilet stall 2, in, right
Toilet stall 2, in, right, toilet stall,
Toilet stall 2, out, left
Toilet stall 2, out, left, toilet stall,
Toilet stall 2, out, right
Toilet stall 2, out, right, toilet stall,
Vault
Vault, vault,
Elevator
Elevator, elevator,
Elevator, rear door
Elevator, rear door, elevator,
Freight elevator
Freight elevator, freight elevator,
Freight elevator, rear door
Freight elevator, rear door, freight elevator,
Chute
Chute, chute,
Washroom counter 1
Washroom counter 1, washroom counter,
Washroom counter 2
Washroom counter 2, washroom counter,
The vector stencils library "HR steps" contains 32 HR workflow symbols.
Use this HR icon set to draw your HR flowcharts, workflow diagrams and process charts with the ConceptDraw PRO diagramming and vector drawing software.
The HR pictograms library "HR steps" is included in the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
Accept
Accept, accept,
Agree
Agree, agree,
Analyze
Analyze, analyze,
Appraisal
Appraisal, appraisal,
Attention
Attention, attention,
Сheckbox
Сheckbox, checkbox,
Checkout
Checkout, checkout,
Commit
Commit, commit, commitment,
Grievance procedures
Grievance procedures, time evaluation, grievance procedures,
Hand over
Hand over, hand over,  fork over, render, turn in, fork out, fork up, deliver,
Interview
Interview, interview, job interview,
Job analysis
Job analysis, job analysis,
Job offer
Job offer, job offer,
Job search
Job search, job search,
Learning
Learning, learning,
Log in
Log in, log in, login,
Manual filling
Manual filling, manual filling,
Meeting
Meeting, meeting,
Pay
Pay, pay,
Phone interview
Phone interview, phone interview,
Presentation
Presentation, presentation,
Problem
Problem, problem,
Question
Question, question,
Receive
Receive, receive,
Refuse
Refuse, refuse,
Run
Run, run,
Secure payment
Secure payment, secure payment,
Select staff
Select staff, select staff,
Shipping
Shipping, shipping,
Stop
Stop, stop,
Synchronization
Synchronization, synchronization, sync,
Video conference
Video conference, video conference,
The vector stencils library "Tools" contains 11 clipart images of hand tools and instruments for drawing illustrations.
"A tool is any physical item that can be used to achieve a goal, especially if the item is not consumed in the process. Informally the word is also used to describe a procedure or process with a specific purpose. Tool use by humans dates back millions of years, and other animals are also known to employ simple tools.
Tools that are used in particular fields or activities may have different designations such as "instrument", "utensil", "implement", "machine", or "apparatus". The set of tools needed to achieve a goal is "equipment". The knowledge of constructing, obtaining and using tools is technology." [Tool. Wikipedia]
The clip art example "Tools - Vector stencils library" was created in ConceptDraw PRO diagramming and vector drawing software using the Manufacturing and Maintenance solution from the Illustration area of ConceptDraw Solution Park.
Adjustable spanner
Adjustable spanner, spanner,
Lineman's pliers
Lineman's pliers, pliers,
Claw hammer
Claw hammer, hammer,
Phillips screwdriver
Phillips screwdriver, screwdriver,
Self-retracting tape measure
Self-retracting tape measure, tape-measure, tape measure,
Crosscut hand saw
Crosscut hand saw, saw,
Nail
Nail, nail,
Hori-Hori garden knife
Hori-Hori garden knife, knife,
Gardening trowel
Gardening trowel, spade,
Garden rake
Garden rake, rake,
Pistol-grip electric drill
Pistol-grip electric drill, drill,
The vector stencils library "Machines and equipment" contains 24 shapes of industrial machines and equipment.
Use it for drawing plant floor plans and manufacturing warehouse layouts the ConceptDraw PRO diagramming and vector drawing software extended with the Plant Layout Plans solution from the Building Plans area of ConceptDraw Solution Park.
www.conceptdraw.com/ solution-park/ building-plant-layout-plans
Computer numerical control lathe
Computer numerical control lathe, computer numerical control lathe, CNC lathe,
Centre lathe
Centre lathe, centre lathe,
Horizontal band saw
Horizontal band saw, horizontal band saw, band saw,
Vertical band saw
Vertical band saw, vertical band saw, band saw,
Sawing machine
Sawing machine, sawing machine,
Turret milling machine
Turret milling machine, turret milling machine,
Vertical milling machine
Vertical milling machine, vertical milling machine, milling machine,
Horizontal milling machine
Horizontal milling machine, horizontal milling machine, milling machine,
Surface grinder
Surface grinder, surface grinder,
Shaping machine
Shaping machine, shaping machine,
Folding machine
Folding machine, folding machine,
Shearing machine
Shearing machine, shearing machine,
Hand roller press
Hand roller press, hand roller press,
Drill press
Drill press, drill press,
Drilling machine
Drilling machine, drilling machine,
Tungsten inert gas welding
Tungsten inert gas welding, tungsten inert gas welding, gas tungsten arc welding, GTAW, TIG welding,
Metal inert gas welding
Metal inert gas welding, metal inert gas welding, gas metal arc welding, GMAW, metal inert gas welding, MIG welding,
Generator
Generator, generator,
Compressor
Compressor, compressor,
Platform trolley
Platform trolley, platform trolley,
Mobile tool box
Mobile tool box, mobile tool box,
Fire extinguisher
Fire extinguisher, fire extinguisher, extinguisher,
First aid cabinet
First aid cabinet, first aid cabinet,
Operator
Operator, operator,
The vector stencils library "Packaging, loading, customs" contains 28 clipart images of packing materials and packaging equipment for drawing illustrations.
"Packaging is the technology of enclosing or protecting products for distribution, storage, sale, and use. Packaging also refers to the process of design, evaluation, and production of packages. Packaging can be described as a coordinated system of preparing goods for transport, warehousing, logistics, sale, and end use. Packaging contains, protects, preserves, transports, informs, and sells. In many countries it is fully integrated into government, business, institutional, industrial, and personal use." [Packaging and labeling. Wikipedia]
The clip art example "Packaging, loading, customs - Vector stencils library" was created in ConceptDraw PRO diagramming and vector drawing software using the Manufacturing and Maintenance solution from the Illustration area of ConceptDraw Solution Park.
Cardboard box
Cardboard box, cardboard, box,
Cardboard box (open)
Cardboard box (open), cardboard box,
Paper bag
Paper bag, paper bag,
Woodgrain barrel
Woodgrain barrel, woodgrain, barrel,
Barrel
Barrel, barrel, oil barrel,
Crate
Crate, crate,
Container
Container, container,
Handcart with cardboard box
Handcart with cardboard box, delivery, sack truck, hand truck cart,
Flatbed trolley
Flatbed trolley, cart,
Hand truck
Hand truck, cart,
Porter
Porter, porter,
Gantry crane
Gantry crane, gantry crane,
Jib crane
Jib crane, stationary crane,
Level luffing crane
Level luffing crane, harbour crane,
Deck crane
Deck crane, ship, crane,
Packaging
Packaging, packing,
Packaging machine
Packaging machine, packaging machine,
Packing conveyor
Packing conveyor, packing conveyor, conveyor,
Vacuum packaging machine
Vacuum packaging machine, vacuum packer,
State border sign
State border sign, border sign,
Border checkpoint
Border checkpoint, border, border point,
Customs sign
Customs sign, customs sign,
Border control
Border control, immigration,
Port of entry office
Port of entry office, customs office,
Customs officer
Customs officer, customs officer,
Stocker with cardboard boxes
Stocker with cardboard boxes, loading workman, warehouse worker,
Warehouse workers
Warehouse workers, loading workmen,
Pallet jack
Pallet jack, forklift cart, pallet truck,
The vector stencils library "Marketing" contains 30 marketing icons.
Use it to design your business and finance illustrations and infographics with ConceptDraw PRO diagramming and vector drawing software.
The vector stencils library "Marketing" is included in the Business and Finance solution from the Illustration area of ConceptDraw Solution Park.
Target
Target, target,
International sales
International sales, globe, international sales,
Shopping cart
Shopping cart, shopping cart,
Sign post
Sign post, sign post,
Pointing hand
Pointing hand, pointing hand,
First place
First place, first place,
Market label
Market label, market label, badge,
Umbrella
Umbrella, umbrella,
Balance scales
Balance scales, balance scales,
Rocket
Rocket, rocket,
Airplane
Airplane, airplane,
Truck
Truck, truck,
Train
Train, train, subway,
Ship
Ship, ship,
Oil extraction
Oil extraction, oil extraction,
Oil barrel
Oil barrel, oil barrel,
Wooden barrel
Wooden barrel, wooden barrel,
Empty box
Empty box, empty box,
Full box
Full box, full box,
Building blocks
Building blocks, building blocks,
Stack of papers
Stack of papers, stack of papers,
Clipboard
Clipboard, clipboard,
Sunglasses
Sunglasses, sunglasses,
Thermometer
Thermometer, thermometer,
Question mark
Question mark, question mark,
Check mark
Check mark, check mark,
Cross mark
Cross mark, cross mark,
NO sign
NO sign, no sign,
Warning sign
Warning sign, warning sign,
Stop sign
Stop sign, stop sign,
The vector clipart library "Presentation design elements" contains 45 presentation symbols and arrows which you can easy use in your slides and illustrations.
"A presentation is the process of presenting a topic to an audience. It is typically a demonstration, lecture, or speech meant to inform, persuade, or build good will. ... the use of visuals reduced meeting times... audiences believe presenters who use visuals are more professional and credible than presenters who merely speak. ... meetings and presentations reinforced with visuals help participants reach decisions and consensus more quickly." [Presentation. Wikipedia]
The clip art example "Presentation design elements - Vector clipart library" was created in the ConceptDraw PRO diagramming and vector drawing software using the Presentation Clipart solution from the Illustration area of ConceptDraw Solution Park.
Advance Direction Sign
Advance Direction Sign, presentation,
Circuit
Circuit,
Growth
Growth,
Master Link
Master Link,
Comparison
Comparison,
Plus
Plus,
Minus
Minus,
Multiplication
Multiplication,
Division
Division,
Loupe
Loupe,
Plus sign
Plus sign,
Minus sign
Minus sign,
Pros and Cons
Pros and Cons,
Balance Lever
Balance Lever,
Balance
Balance,
Scientific Research
Scientific Research,
Business People
Business People,
Hand
Hand,
Financial Growth
Financial Growth,
Wallet
Wallet,
Increase
Increase,
Decrease
Decrease,
Clock
Clock,
Mechanism
Mechanism,
Interaction
Interaction,
Small Company
Small Company,
Big Company
Big Company,
Company Expansion
Company Expansion,
Foreign Market Entry
Foreign Market Entry,
Time
Time,
Close Cooperation
Close Cooperation,
Company
Company,
Company Merger
Company Merger,
Company Extension
Company Extension,
Foreign Market Penetration
Foreign Market Penetration,
Business Relations
Business Relations,
Profits
Profits,
Frame 1
Frame 1,
Frame 2
Frame 2,
Background 1
Background 1,
Background 2
Background 2,
Background 3
Background 3,
Background 4
Background 4,
Background 5
Background 5,
Title block
Title block,

Interactive voice response (IVR) networks. Computer and Network Examples

Interactive Voice Response (IVR) is a system of the prerecorded voice messages that allows a computer to interact with humans. IVR performs the function of the routing calls within a call center, using the information entered by the customer on the phone keypad in the touchtone mode. This example was created in ConceptDraw DIAGRAM using the Computer and Networks Area of ConceptDraw Solution Park and show the Interactive Voice Response (IVR) network.