This TQM diagram example was redesigned from the illustration of the Highway Performance Monitoring System (HPMS) Field Manual from the website of the Federal Highway Administration (FHWA).
[fhwa.dot.gov/ policyinformation/ hpms/ fieldmanual/ chapter7.cfm]
"Highway Performance Monitoring System (HPMS).
The HPMS is a national level highway information system that includes data on the extent, condition, performance, use and operating characteristics of the nation's highways. The HPMS contains administrative and extent of system information on all public roads, while information on other characteristics is represented in HPMS as a mix of universe and sample data for arterial and collector functional systems. Limited information on travel and paved miles is included in summary form for the lowest functional systems.
HPMS was developed in 1978 as a continuing database, replacing the special biennial condition studies that had been conducted since 1965. The HPMS has been modified several times since its inception. Changes have been made to reflect changes in the highway systems, legislation, and national priorities, to reflect new technology, and to consolidate or streamline reporting requirements." [fhwa.dot.gov/ policyinformation/ hpms.cfm]
The TQM flowchart example "Software workflow diagram" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park.
[fhwa.dot.gov/ policyinformation/ hpms/ fieldmanual/ chapter7.cfm]
"Highway Performance Monitoring System (HPMS).
The HPMS is a national level highway information system that includes data on the extent, condition, performance, use and operating characteristics of the nation's highways. The HPMS contains administrative and extent of system information on all public roads, while information on other characteristics is represented in HPMS as a mix of universe and sample data for arterial and collector functional systems. Limited information on travel and paved miles is included in summary form for the lowest functional systems.
HPMS was developed in 1978 as a continuing database, replacing the special biennial condition studies that had been conducted since 1965. The HPMS has been modified several times since its inception. Changes have been made to reflect changes in the highway systems, legislation, and national priorities, to reflect new technology, and to consolidate or streamline reporting requirements." [fhwa.dot.gov/ policyinformation/ hpms.cfm]
The TQM flowchart example "Software workflow diagram" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park.
Workflow Diagrams
Workflow Diagrams solution extends ConceptDraw PRO software with samples, templates and vector stencils library for drawing the work process flowcharts.
This example of cloud computing system architecture diagram was created on base of the figure "Workflow to distribute workitems to pooled VMs" in the article "Azure Batch technical overview" from the Microsoft Azure website.
"Workitems workflow.
Figure 4 shows a you how to submit an application to a pool where it's distributed for processing. This uses the Batch API. ...
1. Upload input files (such as source data or images) required for a job to an Azure storage account. These files must be in the storage account so that the Batch service can access them. The Batch service loads them onto a TVM when the task runs.
2. Upload the dependent binary files to the storage account. The binary files include the program that is run by the task and the dependent assemblies. These files must also be accessed from storage and are loaded onto the TVM.
3. Create a pool of TVMs, specifying the size of the TVMs in the pool, the OS they run, and other properties. When a task runs, it is assigned a TVM from this pool.
4. Create a workitem. A job will be automatically created when you create a workitem. A workitem enables you to manage a job of tasks.
5. Add tasks to the job. Each task uses the program that you uploaded to process information from a file you uploaded.
6. Run the application and monitor the results of the output." [azure.microsoft.com/ en-us/ documentation/ articles/ batch-technical-overview/ ]
The diagram example "Workitems workflow diagram" was created using ConceptDraw PRO diagramming and vector drawing software extended with the Azure Architecture solution from the Computer and Networks area of ConceptDraw Solution Park.
"Workitems workflow.
Figure 4 shows a you how to submit an application to a pool where it's distributed for processing. This uses the Batch API. ...
1. Upload input files (such as source data or images) required for a job to an Azure storage account. These files must be in the storage account so that the Batch service can access them. The Batch service loads them onto a TVM when the task runs.
2. Upload the dependent binary files to the storage account. The binary files include the program that is run by the task and the dependent assemblies. These files must also be accessed from storage and are loaded onto the TVM.
3. Create a pool of TVMs, specifying the size of the TVMs in the pool, the OS they run, and other properties. When a task runs, it is assigned a TVM from this pool.
4. Create a workitem. A job will be automatically created when you create a workitem. A workitem enables you to manage a job of tasks.
5. Add tasks to the job. Each task uses the program that you uploaded to process information from a file you uploaded.
6. Run the application and monitor the results of the output." [azure.microsoft.com/ en-us/ documentation/ articles/ batch-technical-overview/ ]
The diagram example "Workitems workflow diagram" was created using ConceptDraw PRO diagramming and vector drawing software extended with the Azure Architecture solution from the Computer and Networks area of ConceptDraw Solution Park.
This work flow chart sample was redesigned from the picture "Weather Forecast" from the article "Simulation Workflows".
[iaas.uni-stuttgart.de/ forschung/ projects/ simtech/ sim-workflows.php]
"(1) The weather is predicted for a particular geological area. Hence, the workflow is fed with a model of the geophysical environment of ground, air and water for a requested area.
(2) Over a specified period of time (e.g. 6 hours) several different variables are measured and observed. Ground stations, ships, airplanes, weather balloons, satellites and buoys measure the air pressure, air/ water temperature, wind velocity, air humidity, vertical temperature profiles, cloud velocity, rain fall, and more.
(3) This data needs to be collected from the different sources and stored for later access.
(4) The collected data is analyzed and transformed into a common format (e.g. Fahrenheit to Celsius scale). The normalized values are used to create the current state of the atmosphere.
(5) Then, a numerical weather forecast is made based on mathematical-physical models (e.g. GFS - Global Forecast System, UKMO - United Kingdom MOdel, GME - global model of Deutscher Wetterdienst). The environmental area needs to be discretized beforehand using grid cells. The physical parameters measured in Step 2 are exposed in 3D space as timely function. This leads to a system of partial differential equations reflecting the physical relations that is solved numerically.
(6) The results of the numerical models are complemented with a statistical interpretation (e.g. with MOS - Model-Output-Statistics). That means the forecast result of the numerical models is compared to statistical weather data. Known forecast failures are corrected.
(7) The numerical post-processing is done with DMO (Direct Model Output): the numerical results are interpolated for specific geological locations.
(8) Additionally, a statistical post-processing step removes failures of measuring devices (e.g. using KALMAN filters).
(9) The statistical interpretation and the numerical results are then observed and interpreted by meteorologists based on their subjective experiences.
(10) Finally, the weather forecast is visualized and presented to interested people." [iaas.uni-stuttgart.de/ forschung/ projects/ simtech/ sim-workflows.php]
The example "Workflow diagram - Weather forecast" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Workflow Diagrams solution from the Business Processes area of ConceptDraw Solution Park.
[iaas.uni-stuttgart.de/ forschung/ projects/ simtech/ sim-workflows.php]
"(1) The weather is predicted for a particular geological area. Hence, the workflow is fed with a model of the geophysical environment of ground, air and water for a requested area.
(2) Over a specified period of time (e.g. 6 hours) several different variables are measured and observed. Ground stations, ships, airplanes, weather balloons, satellites and buoys measure the air pressure, air/ water temperature, wind velocity, air humidity, vertical temperature profiles, cloud velocity, rain fall, and more.
(3) This data needs to be collected from the different sources and stored for later access.
(4) The collected data is analyzed and transformed into a common format (e.g. Fahrenheit to Celsius scale). The normalized values are used to create the current state of the atmosphere.
(5) Then, a numerical weather forecast is made based on mathematical-physical models (e.g. GFS - Global Forecast System, UKMO - United Kingdom MOdel, GME - global model of Deutscher Wetterdienst). The environmental area needs to be discretized beforehand using grid cells. The physical parameters measured in Step 2 are exposed in 3D space as timely function. This leads to a system of partial differential equations reflecting the physical relations that is solved numerically.
(6) The results of the numerical models are complemented with a statistical interpretation (e.g. with MOS - Model-Output-Statistics). That means the forecast result of the numerical models is compared to statistical weather data. Known forecast failures are corrected.
(7) The numerical post-processing is done with DMO (Direct Model Output): the numerical results are interpolated for specific geological locations.
(8) Additionally, a statistical post-processing step removes failures of measuring devices (e.g. using KALMAN filters).
(9) The statistical interpretation and the numerical results are then observed and interpreted by meteorologists based on their subjective experiences.
(10) Finally, the weather forecast is visualized and presented to interested people." [iaas.uni-stuttgart.de/ forschung/ projects/ simtech/ sim-workflows.php]
The example "Workflow diagram - Weather forecast" was drawn using the ConceptDraw PRO diagramming and vector drawing software extended with the Workflow Diagrams solution from the Business Processes area of ConceptDraw Solution Park.
This HR infographics example was designed on the base of flowchart "Hiring Process" from the website of the Idaho Division of Human Resources.
"... hiring process flowchart outlining the steps to fill a vacant position." [dhr.idaho.gov/ hiringprocess.html]
"What is a hiring list and what are they for?
A hiring list consists of applicants who completed and passed the examination for a vacant classified position.
The applicants are ranked on the hiring list in order from highest to lowest score." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Hiring%20 List%20 Guidance.pdf]
"Announcements.
Announcing a vacant position benefits the agency by allowing a wide array of applicants the opportunity to compete for job openings, resulting in a more qualified employee. The State Merit System requires all appointments, promotions and separations in the classified service to be based on competence, valid job requirements, and individual performance." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Announcement.pdf]
"Conducting A Lawful Employment Interview.
Interviewing prospective employees is one of the most important activities employers do. The employer’s objective of an interview is to determine whether an applicant is suitable for an available position. The interview provides the employer an opportunity to obtain in-depth information about a job applicant’s skills, work history, and employment background for this purpose." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Conducting%20 a%20 Lawful%20 Employment%20 Interview.pdf]
"Reference Checks.
References should be checked after a successful interview with a candidate, but before you offer them the position. If after interviewing there are several candidates that are qualified for the position, reference checks are also a way to further distinguish who might best fit within your agency." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Reference%20 Checks.pdf]
"Making the job offer.
Before offering the position to your selected candidate, be sure to speak with your HR and fiscal staff. They may have some suggestions for negotiating the starting salary, etc.
Job Offer Letter.
... A job offer letter should be given to the newly hired employee after you have verbally negotiated the terms of employment. This letter confirms the conditions of employment the selected candidate has accepted and gives them information for their first day." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Making%20 the%20 job%20 offer.pdf]
"E-verify.
To ensure compliance with the Governor’s Executive Order 2009-10, all
State Agencies are encouraged to participate in E-verify.
E-verify is an internet based system that allows an employer, using information reported on an employee’s Form I-9, to determine the eligibility of that employee to work in the United States.
The E-Verify system is operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration and its use is free of charge to employers." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ EVerify%20 Statement.pdf]
"New Hire Paperwork.
There are several important forms for the new employee to fill out." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ New%20 Hire%20 Paperwork.pdf]
"Probationary Period.
All appointments and promotions into classified positions require a probationary period of 1,040 hours
except for peace officers who must serve 2,080 hours.
The probationary period is a working test period to evaluate the work performance of the employee and to determine their suitability for the position." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Probationary%20 Period%20 for%20 Hiring%20 Process.pdf]
The HR infographics example "Hiring process workflow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
"... hiring process flowchart outlining the steps to fill a vacant position." [dhr.idaho.gov/ hiringprocess.html]
"What is a hiring list and what are they for?
A hiring list consists of applicants who completed and passed the examination for a vacant classified position.
The applicants are ranked on the hiring list in order from highest to lowest score." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Hiring%20 List%20 Guidance.pdf]
"Announcements.
Announcing a vacant position benefits the agency by allowing a wide array of applicants the opportunity to compete for job openings, resulting in a more qualified employee. The State Merit System requires all appointments, promotions and separations in the classified service to be based on competence, valid job requirements, and individual performance." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Announcement.pdf]
"Conducting A Lawful Employment Interview.
Interviewing prospective employees is one of the most important activities employers do. The employer’s objective of an interview is to determine whether an applicant is suitable for an available position. The interview provides the employer an opportunity to obtain in-depth information about a job applicant’s skills, work history, and employment background for this purpose." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Conducting%20 a%20 Lawful%20 Employment%20 Interview.pdf]
"Reference Checks.
References should be checked after a successful interview with a candidate, but before you offer them the position. If after interviewing there are several candidates that are qualified for the position, reference checks are also a way to further distinguish who might best fit within your agency." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Reference%20 Checks.pdf]
"Making the job offer.
Before offering the position to your selected candidate, be sure to speak with your HR and fiscal staff. They may have some suggestions for negotiating the starting salary, etc.
Job Offer Letter.
... A job offer letter should be given to the newly hired employee after you have verbally negotiated the terms of employment. This letter confirms the conditions of employment the selected candidate has accepted and gives them information for their first day." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Making%20 the%20 job%20 offer.pdf]
"E-verify.
To ensure compliance with the Governor’s Executive Order 2009-10, all
State Agencies are encouraged to participate in E-verify.
E-verify is an internet based system that allows an employer, using information reported on an employee’s Form I-9, to determine the eligibility of that employee to work in the United States.
The E-Verify system is operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration and its use is free of charge to employers." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ EVerify%20 Statement.pdf]
"New Hire Paperwork.
There are several important forms for the new employee to fill out." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ New%20 Hire%20 Paperwork.pdf]
"Probationary Period.
All appointments and promotions into classified positions require a probationary period of 1,040 hours
except for peace officers who must serve 2,080 hours.
The probationary period is a working test period to evaluate the work performance of the employee and to determine their suitability for the position." [dhr.idaho.gov/ PDF%20 documents/ Flowchart/ Probationary%20 Period%20 for%20 Hiring%20 Process.pdf]
The HR infographics example "Hiring process workflow" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the HR Flowcharts solution from the Management area of ConceptDraw Solution Park.
"An example scenario is presented to demonstrate how a common issue tracking system would work:
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML sequence diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
(1) A customer service technician receives a telephone call, email, or other communication from a customer about a problem. Some applications provide built-in messaging system and automatic error reporting from exception handling blocks.
(2) The technician verifies that the problem is real, and not just perceived. The technician will also ensure that enough information about the problem is obtained from the customer. This information generally includes the environment of the customer, when and how the issue occurs, and all other relevant circumstances.
(3) The technician creates the issue in the system, entering all relevant data, as provided by the customer.
(4) As work is done on that issue, the system is updated with new data by the technician. Any attempt at fixing the problem should be noted in the issue system. Ticket status most likely will be changed from open to pending.
(5) After the issue has been fully addressed, it is marked as resolved in the issue tracking system.
If the problem is not fully resolved, the ticket will be reopened once the technician receives new information from the customer. A Run Book Automation process that implements best practices for these workflows and increases IT personnel effectiveness is becoming very common." [Issue tracking system. Wikipedia]
The UML sequence diagram example "Ticket processing system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park.
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