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"Causes in the diagram are often categorized, such as to the 6 M's ...
The 6 Ms (used in manufacturing industry)
- Machine (technology)
- Method (process)
- Material (Includes Raw Material, Consumables and Information.)
- Man Power (physical work)/ Mind Power (brain work): Kaizens, Suggestions
- Measurement (Inspection)
- Milieu/ Mother Nature (Environment)
The original 6Ms used by the Toyota Production System have been expanded by some to include the following and are referred to as the 8Ms. However, this is not globally recognized. It has been suggested to return to the roots of the tools and to keep the teaching simple while recognizing the original intent; most programs do not address the 8Ms.
- Management/ Money Power
- Maintenance" [Ishikawa diagram. Wikipedia]
The 4Ms fishbone diagram (cause and effect diagram, Ishikawa diagram) example "Production process" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Fishbone Diagrams solution from the Management area of ConceptDraw Solution Park.
4Ms Ishikawa diagram
4Ms Ishikawa diagram, effect, cause, category,
Used Solutions

Total Quality Management Value

Fishbone diagram 4M - Production process
The Total quality management (TQM) is an enterprise-wide method of continuous quality improvement of all organizational processes, including the enhancement of ability to deliver high-quality products and services to the customers. The TQM includes eight main elements, which have great value: customer-focused, process-centered, total employee involvement, integrated system, continual improvement, strategic and systematic approach, fact-based decision making, communications. ConceptDraw PRO diagramming and vector drawing software offers the Total Quality Management Diagram solution with effective drawing tools, predesigned vector elements, samples and templates that help easy design the Total Quality Management diagrams, TQM flowcharts and Mind Maps widely used in quality management projects to visualize the business processes and industrial processes for your organization, to demonstrate the quality control step-by-step in a visual manner, to compare visually the ideal and real stages of processes.