TQM Diagram Example

"The Process Flow Chart provides a visual representation of the steps in a process. ...
When to Use:
One of the first activities of a process improvement effort is constructing a flowchart. It provides the following benefits:
1- It give you and everyone a clear understanding of the process.
2- Facilitates teamwork and communication.
3- Helps to identify non-value-added operations."
[bexcellence.org/ Flow-Chart.html]
This TQM diagram example shows a business process that can be then analyzed to improve the effectiveness and diagnose quality issues that require resolution.
This example was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park.

This TQM diagram example was redesigned from the illustration of the Highway Performance Monitoring System (HPMS) Field Manual from the website of the Federal Highway Administration (FHWA).
[fhwa.dot.gov/ policyinformation/ hpms/ fieldmanual/ chapter7.cfm]
"Highway Performance Monitoring System (HPMS).
The HPMS is a national level highway information system that includes data on the extent, condition, performance, use and operating characteristics of the nation's highways. The HPMS contains administrative and extent of system information on all public roads, while information on other characteristics is represented in HPMS as a mix of universe and sample data for arterial and collector functional systems. Limited information on travel and paved miles is included in summary form for the lowest functional systems.
HPMS was developed in 1978 as a continuing database, replacing the special biennial condition studies that had been conducted since 1965. The HPMS has been modified several times since its inception. Changes have been made to reflect changes in the highway systems, legislation, and national priorities, to reflect new technology, and to consolidate or streamline reporting requirements." [fhwa.dot.gov/ policyinformation/ hpms.cfm]
The TQM flowchart example "Software workflow diagram" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park.

This TQM diagram sample was redesigned from the illustration of "Inland acid sulfate soil and water quality fact sheet" from website of the Department of the Environment of the Australian Government.
[environment.gov.au/ resource/ inland-acid-sulfate-soil-and-water-quality-fact-sheet]
"Adaptive management (AM), also known as adaptive resource management (ARM), is a structured, iterative process of robust decision making in the face of uncertainty, with an aim to reducing uncertainty over time via system monitoring. In this way, decision making simultaneously meets one or more resource management objectives and, either passively or actively, accrues information needed to improve future management. Adaptive management is a tool which should be used not only to change a system, but also to learn about the system (Holling 1978). Because adaptive management is based on a learning process, it improves long-run management outcomes. The challenge in using the adaptive management approach lies in finding the correct balance between gaining knowledge to improve management in the future and achieving the best short-term outcome based on current knowledge (Allan & Stankey 2009)." [Adaptive management. Wikipedia]
The TQM flowchart example "Acid sulfate soil adaptive management framework" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park.

"Classic TQM Tools ...
Flow Charts Pictures, symbols or text coupled with lines, arrows on lines show direction of flow. Flowcharting enables
modeling of processes; problems/ opportunities and decision points etc. It develops a common understanding of a process by those in
volved." [whaqualitycenter.org/ Portals/ 0/ Tools%20 to%20 Use/ Classic%20 Quality%20 Tools/ Classic%20 TQM%20 Tools%20 R%20 2-12.pdf]
The vector stencils library TQM diagrams contains 58 symbols for drawing total quality management (TQM) flow charts using the ConceptDraw PRO diagramming and vector drawing software.
The example "Design elements - TQM diagram" is included in the Total Quality Management (TQM) Diagrams solution from the Quality area of ConceptDraw Solution Park.