ConceptDraw STORE — ConceptDraw Applications

This SWOT matrix diagram example was created on the base of article "An Easy Way To Jumpstart Your Strategic Plan: SWOT" by Leslie Wolf from the website of the California Digital Library, the University of California. "Strategic planning doesn’t have to be a daunting and lengthy process. The goal is really a simple one: to help you understand your world and build a road map to guide your efforts. ...
This analysis tool can help you focus your attention on the specific success factors that are right for your team.
The tool is called a SWOT analysis. SWOT stands for Strengths and Weaknesses, Opportunities and Threats. Here’s what it means:
(1) Strengths are those positive internal attributes that strengthen your business or team. You can develop plans to capitalize on those strengths.
(2) Weaknesses are those negative internal attributes that are working against your success. You can shore up those weaknesses so they don’t stop your success.
(3) Opportunities are those external conditions that can have a positive effect on your goals. These opportunities can point you in the right direction.
(4) Threats are those external conditions that can have a negative effect on your goals. These threats will affect you less if you can identify and minimize them. ...
We thought it would be helpful to show you a sample SWOT analysis for a business you can easily visualize: a small independent bookstore in a university town. The store owner brought the team together to think about how the bookstore could survive during the continuing financial downturn. After an hour of brainstorming, this is the SWOT analysis they developed." [cdlib.org/ cdlinfo/ 2010/ 09/ 29/ an-easy-way-to-jumpstart-your-strategic-plan-swot/ ]
The matrix diagram example "SWOT analysis for a small independent bookstore" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the SWOT Analysis solution from the Management area of ConceptDraw Solution Park.

This Azure cloud architecture pattern diagram template was created on the base of figure in the article "External Configuration Store Pattern" from the Microsoft Developer Network (MSDN) website.
"External Configuration Store Pattern.
Move configuration information out of the application deployment package to a centralized location. This pattern can provide opportunities for easier management and control of configuration data, and for sharing configuration data across applications and application instances. ...
The majority of application runtime environments include configuration information that is held in files deployed with the application, located within the application folders. In some cases it is possible to edit these files to change the behavior of the application after it has been deployed. However, in many cases, changes to the configuration require the application to be redeployed, resulting in unacceptable downtime and additional administrative overhead. ...
Store the configuration information in external storage, and provide an interface that can be used to quickly and efficiently read and update configuration settings. The type of external store depends on the hosting and runtime environment of the application. In a cloud-hosted scenario it is typically a cloud-based storage service, but could be a hosted database or other system.
The backing store chosen for configuration information should be fronted by a suitable interface that provides consistent and easy to use access in a controlled way that enables reuse. Ideally, it should expose the information in a correctly typed and structured format. The implementation may also need to authorize users’ access in order to protect configuration data, and be flexible enough to allow multiple versions of the configuration (such as development, staging, or production, and multiple release versions of each one) to be stored." [msdn.microsoft.com/ ru-RU/ library/ dn589803.aspx]
The Azure cloud system architecture diagram template "External Configuration Store Pattern" for the ConceptDraw PRO diagramming and vector drawing software is included in the Azure Architecture solutin from the Computer and Networks area of ConceptDraw Solution Park.

The vector stencils library "App icons" contains 24 icons of iOS 8 / iPhone 6 software applications.
Use it to design iOS 8 apps GUI prototypes and iPhone 6 software applications user interface sketches and mockups.
The icons example "App icons - Vector stencils library" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the iPhone User Interface solution from the Software Development area of ConceptDraw Solution Park.

"Call centers use IVR systems to identify and segment callers. The ability to identify customers allows services to be tailored according to the customer profile. The caller can be given the option to wait in the queue, choose an automated service, or request a callback. The system may obtain caller line identification (CLI) data from the network to help identify or authenticate the caller. Additional caller authentication data could include account number, personal information, password and biometrics (such as voice print).
When an IVR system answers multiple phone numbers the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script.
IVR also enables customer prioritization. In a system wherein individual customers may have a different status the service will automatically prioritize the individual's call and move customers to the front of a specific queue. Prioritization could also be based on the DNIS and call reason." [Interactive voice response. Wikipedia]
The IVR flowchart example "Store reporting" was created using the ConceptDraw PRO software extended with the Interactive Voice Response Diagrams solution from the Computer and Networks area of ConceptDraw Solution Park.